Sunny Kissimmee Resort Home Near Disney Parks!

Reviews

• Great location, close to parks

  5/5

  Nice townhouse…close to parks…safe neighborhood…property manager was excellent!!..extremely helpful and kind!..would stay here again!

  *This review was originally posted on Vrbo

• Decent for the price

  3/5

  It’s definitely not the nicest or cleanest but for the price it’s good. The property manager was great and addressed any problems I had quickly (we had some pool issues).

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sierra, we appreciate you sharing your thoughts about your recent stay and are glad to hear that the property manager was responsive to your needs. After sharing your comments with the homeowner, they’d like to provide the following details:
  - We’re actively working to enhance the overall cleanliness so future guests can have an even more comfortable experience.
  - We’re glad we could quickly resolve the pool issues, ensuring you could make the most of this feature during your stay.
  Thank you for your insight, and we hope to have the opportunity to host you again soon

• Good but not great

  3/5

  Our stay was fun, and the place has the potential to be very nice. There were a few shortcomings we didn’t enjoy, but overall it was a good stay. We couldn’t find any wash clothes or dish towels, it didn’t seem like it was cleaned very well previously, and the grill didn’t work. We actually went & bought a small charcoal grill, and left it for the next guests. We also had no idea working remotes for any tv except the living room, it wasn’t an huge inconvenience since we all like to watch tv together as a family. Other than the lack of towels/rags, slight messiness, and grill it was fantastic. Very relaxing. The private pool is great! All the beds & the couch were super comfy.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Casey, we’re glad to hear you had a fun and relaxing stay overall, but we’re sorry there were a few things that didn’t meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -We apologize for the missing washcloths and dish towels. We’ll make sure these are stocked properly for future guests.
  -The cleaning team has been informed, and we’ll ensure a more thorough cleaning is completed going forward.
  -We appreciate you leaving the charcoal grill and are sorry the original grill wasn’t working. We’ll check the existing grill to ensure it’s fully functional.
  -We’ll also take a look at the TV remotes to make sure they’re working in all rooms for future guests.
  -We wish you had reached out to the Guest Contact during your stay if there were any issues you needed addressed. We would have done everything we could to resolve them immediately so that you could enjoy the home.
  Thanks for your valuable feedback as we continue to improve for future guests!

• Vacay away

  5/5

  Love this property! It could use little updating. The master bed very comfy. Loved the resort !! The pools and hot tubs fantastic!!! We definitely would stay again

  *This review was originally posted on Vrbo

• Nice property

  5/5

  We stayed for 5 nights. Property is centrally located and well appointed. It had most anything we would need. Only downside we encountered was the gas grill was really not usable. It looks like it had a grease fire and was black and nasty, there was also no propane. Only other issue was the sliding door to the pool dies not lock. I emailed the rental company the morning after we arrived and never received a reply and the door was not fixed while we were there. We took anything of value with us since the unit could not be secured. Once that is corrected we would stay here again. The resort was quiet and not crowded and easy to get most places from here.

  *This review was originally posted on Vrbo