Home w/ Private Pool & Spa: 8 Mi to Disney

Reviews

• Word choices matter

  2/5

  This rental has a lot of space for family and plenty of seating for gatherings. It was set up to be the perfect getaway for our family trip; however, we had multiple concerns during the stay and the manager did not seem ready to make our stay enjoyable.The pool lights were not working when we arrived. The manager’s solution was to have us stop swimming at 7:30 to avoid needing the lights. The lights were eventually fixed several days into our stay.The ice machine wasn’t working so over the weekend we had to purchase our own ice for use until the property manager sent someone to fix the machine which was several days into our stay.We found two roaches our first morning at the property and the manager did send someone to spray the property that day and we had no more issues with roaches.Overall, we were not satisfied with the manager’s responses to our concerns. The responses were more defensive than understanding and no compensation was given for the multiple delayed solutions to problems that affected our vacation. We spent a lot of time going back and forth with the manager rather than just enjoying our stay.

  *This review was originally posted on Vrbo

• Great experience

  5/5

  When we first arrived there was an issue with the fire alarm. I called the property manager and she was there in 30 mins and took care of problem. Hot tub was a blessing after a long day. Will stay there again for sure.

  *This review was originally posted on Vrbo

• Disney 2024

  4/5

  Very spacious. Nice and secure neighbor. Close to all shops, restaurants and attractions you would need. I contacted agent about the pool lanai being ripped out by the storm and it was fixed next day. Cleanliness of the rooms needs improvement.

  *This review was originally posted on Vrbo

• Disappointed

  1/5

  We came for vacation from several states away. What we found was a run down, version of what the pictures showed. The house needs the carpet replaced, because it is stained and filthy. It will turn your socks black. The house was not properly cleaned. We found wrappers laying around, a barbie doll, and ball as well, on the floor near a bed. There was even smeared feeces on the toilet paper holder in one of the twin bedrooms. The walls all need painted. The pool never got real warm, and the hot tub stopped heating halfway through our stay. When I contacted the person who's number I had, he originally came across as rude. I ended up meeting him in person, and he seemed decent. He did try to the best of his abilities to fix the hot tub. Unfortunately it needed parts, and they wouldn't be in until after we left. We left the house cleaner that we received it. This house has potential, but it shouldn't be rented out until the carpet gets replaced, it gets painted, and it gets a thorough deep cleaning.

  *This review was originally posted on Vrbo

• Disappointed

  1/5

  We came for vacation from several states away. What we found was a run down, version of what the pictures showed. The house needs the carpet replaced, because it is stained and filthy. It will turn your socks black. The house was not properly cleaned. We found wrappers laying around, a barbie doll, and ball as well, on the floor near a bed. There was even smeared feeces on the toilet paper holder in one of the twin bedrooms. The walls all need painted. The pool never got real warm, and the hot tub stopped heating halfway through our stay. When I contacted the person who's number I had, he originally came across as rude. I ended up meeting him in person, and he seemed decent. He did try to the best of his abilities to fix the hot tub. Unfortunately it needed parts, and they wouldn't be in until after we left. We left the house cleaner that we received it. This house has potential, but it shouldn't be rented out until the carpet gets replaced, it gets painted, and it gets a thorough deep cleaning.