Beachfront Indian Shores Vacation Rental Condo

Reviews

• Great Unit But…

  3/5

  We spent a long weekend at this unit. There were three couples. Unit was great but, the elevator quit working two days before we were to check out. It remained broken when we checked out. The issue is that you have to climb 5 stories of stairs to go anywhere. Only one elevator. One of our trip members is 72 years old and doesn’t get around as well as he used to. That created a big issue. Otherwise it was great.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Mark, thank you for sharing your feedback with us. We're delighted to hear that you found the unit enjoyable and that it met your needs. While we unfortunately cannot control situations like the building elevator breaking down, we’re pleased to know that it has since been repaired. Additionally, we’d like to clarify that our unit is located on the fourth floor, not the fifth as mentioned. We truly appreciate your understanding and are always here to assist with any concerns during your stay. Thank you again for taking the time to share your thoughts!

• Perfect for our Christmas retreat

  5/5

  We loved this location! The sunsets are beautiful and the you can view it from the condo or the beach. We did lose the internet for a short period of time but they fixed it quickly. There were a lot of restaurants open even though some of our favorites were still closed due to the hurricanes. The outdoor furniture needs some fixing but also due to the hurricanes. We will come back again because overall we did love how spacious it was and the location is perfect!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you so much. We've loved to have you back!"

• Spacious home

  4/5

  Everyone enjoyed all the space the home afforded. Some of the furniture was in need of repair.

  *This review was originally posted on Vrbo

• Beautiful unit

  5/5

  Perfect for our stay with family to celebrate a 70th birthday

  *This review was originally posted on Vrbo

• Great location… everything else not so great

  2/5

  Place is great for 6 people… with a pool and right on the beach. Our problem was more with the rental company and/or owner. Not sure who we spoke with but their level of customers service was unacceptable… especially for the price.

  It started with the cleaning service being in the unit when we arrived… and three hours afterwards! She tried explaining how she was “running late” and how we should come back. She went on to explain the rental company was to blame because it’s too much work for her. She was very nice but we were there to relax, not to be therapists.

  * The unit is also in need of some TLC. Screws falling out of stools… crumbs in the chair/sofa cushions… dirty/stained towels… and lots of other details that no one is addressing. About the towels… we washed every towel ourselves (they were that disgusting) and ended up calling for complete replacement as no one was willing to use them. They said they would drop off new towels… and they did so on day 3. Sorry, not acceptable for a relaxing vacation.

  * The main balcony where we collectively hung out was filthy. The tiles need to be power washed… tables/chairs are gross… it’s as if the entire outdoor area has been neglected for years.

  * When we addressed these issues to the rental company/owners, they urged us not to leave a negative review and gave us $100. Sorry, that’s not how you handle situations like this. I really hope they get their act together because the space is great. Good luck… to you and them!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Joanne, this homeowner works hard to provide an ideal stay for all guests, and they would like to clarify the following:
  
  -The homeowner has consistently received positive feedback and is sorry to hear that your experience didn’t meet those same expectations.
  -Regarding your concerns, the homeowner does not recall offering any monetary compensation.
  
  While we do regret our home was not up to your expectations, we are happy to report that no issues were reported by the guests who stayed the following weekend.