Fort Lauderdale Condo w/ Veranda + Ocean View!

Reviews

• Great Location, Good Amenities, Mediocre Service + Upkeep

  4/5

  Overall, the condo in the residence tower of the W is a great location, the west pool was very family friendly and the layout was great for our family. The outdoor space was large and a huge bonus compared to other units and the beds were very comfortable. The kitchen had all of the basics we needed for our stay.

  However, there was just a basic lack of upkeep on property. We called about a water leak from the fridge that someone came to attend to while we were at dinner, but there was no communication about it being fixed, they left the towels on the kitchen floor, and it immediately leaked again trying to use the filtered water dispenser. The base of the kitchen island showed water damage and clearly had been an ongoing problem. In text communication, both questions regarding check in and check out went unanswered. There seemed to be a large disconnect between owners/residents and the staff on property to assist. We attempted to call the resident desk for assistance with a movie rental and they said they would be up twice but never came.

  Wet West (the residence tower pool) was great, towels/sunscreen/water provided, attendants were friendly and the bar was open on the weekend days. Loungers were available each day we visited. The other pool mentioned was a fee of $125/day for non-hotel guests, so we did not visit. We did not take advantage of the beach setup due to the winds, but looked like a good spot.

  Overall, the condo was mostly fine. Could use a little TLC tightening cabinets/ hardware/etc and some minor maintenance things. Great walkability and we enjoyed the large patio.

• Great Place, Hidden fee

  4/5

  We enjoyed the condo but we were shocked when we were charged and extra $124 at check in. This was never mentioned in the VRBO site and was very concerning. I will be contacting someone about this.

  *This review was originally posted on Vrbo

• Wonderful stay - Giant balcony!

  5/5

  The place was fantastic! The rooms were great, the balcony is absolutely huge. The hotel amenities are fantastic, two pools, restaurants and a great location. I would definitely stay again.

  *This review was originally posted on Vrbo

• Do stay

  3/5

  Need some maintenance on some items other than that good

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for your feedback, Charles, we are dedicated to ensuring a positive guest experience and continuously seek ways to improve our services. We appreciate you bringing your maintenance concerns to our attention. Our management company does its best to ensure the property is maintained for a better experience for future guests. We encourage guests to reach out to us while they are in residence with any issues so that we can address any concerns quickly for a most comfortable stay. We're glad you had an overall positive experience and hope to welcome you back soon!

• Beautiful condo with great views and perfect location!

  5/5

  The veranda is so much bigger than the photos portray. The location is perfect with quick access to the beach and lots of restaurants.

  *This review was originally posted on Vrbo