10 Mi to Disney: Resort Getaway w/ Balcony!

Reviews

• It was okay

  3/5

  The property was in a decent resort. The pictures made the pool and lazy river look larger than they actually are. The property we had wasnt really that clean, it wasn't discusting or anything but, there was stuff on the cabinet doors, and wall trim pretty throughout. The dishwasher rack wouldnt come out so i had to lean way in to get the dishes loaded and unloaded. The resort itself was clean and friendly staff, the arcade had a bunch of broken down games. Overall, it was an okay stay. I dont know that I would choose this place again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Brandy, we want our guests to rest easy when they stay with us, and we apologize that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We’ve taken care of the dishwasher issue by reattaching the upper rack wheels, so it now slides smoothly
  - We sent the cleaning team back out to touch up the cabinets and trim, and we’re keeping a closer eye on those details between stays
  - We’re sorry for the inconvenience and have passed along your comments about the amenities to the resort staff, who manage the lazy river and arcade
  Thanks for taking the time to leave your review.

• You get what you pay for

  3/5

  Place my family and I stayed at was okay. It had the bear minimum. We where only there for 3 days in till we embarked on a disney cruise. My only issue was that we didn't hear anything anything from host or management to see if we where okay or anything...but besides that it was okay

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Curtis, thank you for sharing your experience. We're glad to hear that the accommodations were satisfactory for your brief stay before your Disney cruise. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - Amenities: Our property is a fully furnished 4-bedroom home, designed to offer essential comforts. We aim to provide clear details on what is included to set the right expectations.
  - Communication: Typically, our guests are welcomed and checked in by the staff at Regal Palms, who provide all necessary information for a smooth stay. We strive to respect our guests' privacy and independence by not intruding unless assistance is requested. However, we appreciate your feedback and will consider if additional check-ins could enhance our guest experience in the future.
  We hope you had a fantastic cruise and would be delighted to welcome you back on your next visit.

• Good, but.....

  4/5

  Overall, it was a good stay. The only thing that was TERRIBLE is that the mattress of the sofa bed in the living room was disgusting! It had a huge red stain, of course we couldn't use it.

  *This review was originally posted on Vrbo

• As Advertised!

  5/5

  Property was nice! As advertised, would definitely recommend to friends or family.

  *This review was originally posted on Vrbo

• Family vacation

  5/5

  The townhouse was great, the owner was very nice as well. We must have misunderstood the instructions because we went to the property thinking that the clubhouse & check in were right there, however it wasn’t heard to figure out since the guard shack personnel are very helpful. We had a great time and hope to visit this location again. Thank you

  *This review was originally posted on Vrbo