Cozy Brandon Guest Studio w/ Pool & Hot Tub!

Reviews

• Clean, Cozy & Communicative

  5/5

  It's just as photographed. It's spacious for two people and with the full size refrigerator and cooking stations made it easy to store and cook various meals when desired. Excellent location for expressway access, shopping malls, the Outlet and various eating establishments. The neighborhood is quiet and scenic.The communication with the property manager is superb. It's good to talk with a person when necessary. Text messages were clear, yet concise. I HIGHLY recommend this location.

  *This review was originally posted on Vrbo

• Not as pictured

  1/5

  Upon arrival we had trouble accessing the unit. The code we were given did not work however we eventually were able to get in with a different code and some persistence.

  The hot tub was not on when we arrived and was at about 65 degrees. We contacted the guest contact and asked To have someone sent out. He assured us that if we turned it on it would be ready by the next morning however it took 2 days to heat up. I insisted on having someone come and inspect the hot tub. They did not send anyone.

  A couple of days later we noticed many bugs all over the floors, which my children were sleeping on. We let the guest co tact know but I went ahead and sprayed for bugs myself.

  A few days later the hot tub (and pool) was moldy from stagnant water. Because no one came out to inspect it as requested no one had chlorine in the hot tub. This was then addressed by them draining the hot tub and refilling it with cold water. This then took another 2 days to heat up.

  I additionally informed the guest contact about the water being awfully smelly. The shower specifically smelled like moldy water. The owner inspected the water from the outside saying he didn’t notice anything. I let them know that they could have someone enter the unit to inspect the shower as it was very bad. They said someone would inspect it but I never heard anything further. The water still smells and was never addressed.

  I’m extremely disappointed in the unit. It seems as though no one really cares and the guest contact didn’t seem to be bothered. Evolve was also not very helpful in the matter. The unit is certainly not as pictured, especially the backyard.

  Manager's Response:

  Hi Kenneth, we want our guests to rest easy when they stay with us, and we were disappointed that you were not satisfied.
  
  We tried our best to get you taken care of while at the property we want all our guests to have a good time and enjoy their stay.
  
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!

• 5/5

• Nice

  5/5

  Very clean, nice location. I would stay again.

  *This review was originally posted on Vrbo

• Total satisfaction

  5/5

  Great property! The tiny home/studio was fabulous! The decor and amenities were all A+. Great location, everything you need. Private entrance, comfort, easy communication if needed. Looks just like in the pics! Would definitely stay here again!

  *This review was originally posted on Vrbo