Luxe Living: Grand Junction Home w/ Hot Tub, Views

Reviews

• It’s cute and clean but needs necessities

  3/5

  The house itself is clean when you arrive. The first thing that was quite frustrating was that we pay 163 cleaning fee, but we were asked to immediately on Christmas Day take out the trash from the people who had been there before us and put all the containers to the curb that is not something I’m prepared to do when I’m paying for cleaning The other thing that was frustrating was that in the bedroom bedrooms there is no tables no luggage racks no dressers no nothing so when we’re in the home for five days and we have to live out of our luggage is on the floor that’s hard We were not notified that we would have to turn on the hot tub for a solid eight hours before we could use it so that kind of foiled those plans in the hot tub was one of the reasons we had rented the homeAnother reason we had rented the home was because of the master bath we were using this while our family stayed at our home in junction and we were getting married so we wanted to use the bathroom. We filled the bathtub in the master for 30 straight minutes the tub got nowhere close to even being half full and then the water heater was out of hot water. We did appreciate that they had coffee for us in the kitchen and they did have pots and pans and things like that so that was niceI suppose my biggest problem is we paid good money to be in this home and essential things were lacking

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sarah, thank you for your feedback and for acknowledging the cleanliness of the home upon your arrival and the provided amenities. We strive to ensure every guest has a great experience, and I’d like to address your concerns:
  
  - Cleaning fee and trash disposal: Our cleaning fee is set at $150. Some booking platforms may include taxes or additional fees in the total. A detailed price breakdown is provided at booking to avoid surprises. We also ask guests to place trash on the curb on collection day to avoid disruption during their stay.
  
  - Bedroom storage: The listing photos accurately depict the available furniture. Closets with shelving and hangers are provided for guest use.
  
  - Hot tub and bathtub: The hot tub’s temperature settings may have been adjusted by a prior guest, which is beyond our immediate control. The master bathtub is large and may take time to fill, depending on water usage.
  
  It’s disappointing to hear the property didn’t meet your expectations. However, we are under the impression that you enjoyed your stay based on the condition that the home was left in.
  
  We appreciate your feedback and will continue working to enhance the experience for all guests.

• Great

  5/5

  We had a great stay at this lovely home.

  *This review was originally posted on Vrbo