Family-Friendly Fraser Condo w/ Heated Pool Access

Reviews

• 3/5

  I liked the proximity to the things I was interested in. I didn't like that it was difficult to find, and there were no outside lights to assist us in putting in the code to get in. If the porch light had been left on, it would have been so much easier. I did like that there were multiple numbers to call for help, and how frequently they communicated with us. I didn't like that the entrance was on the opposite side of the building from the parking, wasn't well lit, and had stairs to navigate in the dark with our luggage. There were also conflicting messages as to what was required when we checked out. I did like the size of the condo, and the way it was decorated, and the surroundings.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Valerie, we want our guests to rest easy when they stay with us, and we apologize you experienced some challenges during your trip. We followed up with the homeowner after reading your feedback, and they’d like to share the following:
  - Specific GPS coordinates and a detailed map are provided in the welcome letter, which should help future guests find the unit more easily.
  - We acknowledge that the porch lighting could have made entry easier and will ensure the front porch light is left on for future guest arrivals.
  - While the entrance location and stairs may not be ideal for all guests, the layout is clear in the listing. However, we will review lighting in this area to improve the experience.
  - The checkout instructions are available in a binder within the condo, and the homeowner will double-check to make sure all communications are clear and consistent moving forward.
  Thanks again for your feedback, and we hope to have the opportunity to host you again soon!

• Fraser stay

  5/5

  Perfect location for our family to visit Rocky Mountain national park and a relaxing day of fishing and sightseeing around Fraser and Winter Park. Kitchen is well stocked and an added bonus is the clubhouse! Kids had a blast

  *This review was originally posted on Vrbo

• Quiet Getaway

  3/5

  Upon arrival, the property is located in a very quiet neighborhood with no outside lights. Even though there was no AC, the temperature was comfortable once we opened up all the windows and doors. The kitchen was nice and clean. The fridge's water dispenser needs some cleaning and the downstairs bathroom had hair leftover from the previous visitors. The beds and pillows were not comfortable as our back and necks were achy after sleeping. Two of our family members had a reaction to the bed sheets. Since our stay was short, we made due and enjoyed the slow paced atmosphere and appreciated having a space to spend time with our family.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Elizabeth, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  
  - The fridge’s water dispenser has been inspected and cleaned, and is in working order, though some minor discoloration may remain due to its age
  - The downstairs bathroom has undergone a deep cleaning to ensure it meets our high standards
  - The downstairs bed is scheduled for replacement, and we will inspect the pillows and replace them as needed
  - All bedding is laundered thoroughly before each guest’s arrival. We’ve not received feedback about reactions to the beds or bedding before, but we apologize that you did not find the beds to be comfortable
  
  Thanks for taking the time to leave your review!

• Meadowridge

  4/5

  I used to own a unit nearby Very nice unit

  Only complaint is this court seems to be the only one still unpaved Therefore muddy and slippery

  *This review was originally posted on Vrbo

• Decent condo not far from Winter Park

  4/5

  Decent but not luxurious condo. Bunk beds were not big enough for tall adults. Parking in front with entrance in back was a bit inconvenient in the snow.

  *This review was originally posted on Vrbo