Modern Breckenridge Condo: Walk to Main St!

Reviews

• Great Host, Great Location

  5/5

  Kyle was super responsive throughout our stay. Superb location. Would definitely stay here again.

  *This review was originally posted on Vrbo

• Good

  3/5

  Good

  Positive:

  Negative:

  *This review was originally posted on Vrbo

  Manager's Response:

  Owner's response: "Randall, We are happy that you thought the property was good, but we would have liked it if you could have shared some feedback on how we could have improved your stay. We rely on the comments from our guests to let us know what we are doing right and where we can make improvements.
  
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests."

• Month long stay in Breck

  4/5

  We had a great long term stay at this property. A couple of small things could be improved which we have communicated with the owner directly. Overall, location is excellent and this home suited our needs perfectly. We will absolutely consider this property again. Thank you!!

  *This review was originally posted on Vrbo

• Bad stay

  1/5

  We need someone to call us immediately. This day was absolutely the worst we've ever had. There was a water main break, bathroom shut down, walls ripped apart, Paul Davis Restoration coming in and working around us. We had no other place to go because everything was booked up. And we lived where we had no access to cabinets because they were tore out and lived in plastic bubbles on different levels of the house. I want someone to call me immediately at 402-740-6935

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Amy, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We strive to host great stays and uphold the highest standards of hospitality.
  - We're truly sorry to hear that you did not have the five-star experience we endeavor to provide our guests. Once we were contacted by you on your concerns, a floor lamp, vacuum cleaner, broom, dustpan, and an Amazon Firestick were shipped and delivered to improve your stay. To ensure efficiency, we called the cleaning company to discuss the empty water bottle with them and had a specialist visit the home to inspect the ice maker and washing machine.
  - We value the condition of the home and were disappointed to find that you had attempted to fix the icemaker and that you had shut on a water line that was previously shut off causing a flood in the middle-level damaging walls, ceilings, and floors below. Due to negligent behavior, we incurred heavy costs to repair the damage. Alternative lodging was offered to you, but you declined the offer. We confirmed that there was never a water main break during your stay.
  We are beyond dismayed at this review and failure to acknowledge your part in the destruction of our home which required the presence of a mitigation and construction team in the home during your stay.
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays at our home.