Game Room: Mountain Chalet 5 Mi to Donner Lake

Reviews

• Dingy

  2/5

  Good for a big group who doesn’t care much about the house. This house needs major upgrades in rugs, linens, furniture. Everything was worn out and very dated. You get to the downstairs room through a dirty garage. The downstairs smells like alcohol. The master bed mattress is worn out and sags on both sides. The driveway is really steep and when icy, there’s a danger of slipping into the posts holding up the deck. No gas or wood fireplace.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Natalie, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  – We regularly update the home, including nearly $30K spent in 2024 on a new driveway and guest bathroom. In 2025, plans include replacing the dining room rug and the primary bed mattress, both a little over three years old. Towels and linens are refreshed frequently. Professional photos ensure the listing accurately reflects the home’s furnishings and layout.
  – When you mentioned an odor in the basement during your stay, we sent the cleaners out immediately to take care of it. The electric fireplace in the living space works as shown in the listing photos. We also provided a credit as a gesture of goodwill for the concerns you raised.
  The homeowner takes great pride in creating a welcoming environment for guests. Thank you for your feedback, and we’ll continue working to ensure a positive experience for all future visitors.

• The best experience ever

  5/5

  We stayed at this home for Christmas and it was the best experience ever! This home was so beautiful , it was nice and clean when we arrived and had the perfect amount of rooms and beds for our party of 7. We had 2 kids with us so the game room was a big plus ! even for us adults. Rebecca was so helpful and kind ! She was super fast with answering any questions that we had even during the holidays ! It unexpectedly snowed during Christmas and it made the holidays even better for us ! 10/10 experience ! Thank you Rebecca ! Will definitely be coming back !

• Fantastic home in the mountains

  5/5

  Our family of 5 had a great time at this mountain house. There was plenty of room, it was well appointed. The kitchen met all of our needs.

  We did get a little bit of snow and our rental car with all-wheel tires had a hard time getting out the steep driveway. 4x4 or snow tires are a necessity when the weather calls for even a dusting. .

  *This review was originally posted on Vrbo

• We really like this place!

  5/5

  2024 is the 3rd year we have rented this home for a September fall golf outing. Location, cleanliness and value along with a great kitchen and thoughtful, comfortable furnishings make our group repeat guests. We are already looking forward to next year. 5 stars, no hesitation.

  *This review was originally posted on Vrbo

• Great place, Quiet Neighborhood

  5/5

  Great place with plenty of space and add’l game room and complete extra family area downstairs. There were only two of us this time, but would definitely book again if we have a big group.

  There was small glitch when checking in, the access code didn’t work, but Rebecca was extremely responsive and had an additional access area so we were able to get in and with an early check in.

  There also no paper towels or extra toilet paper but she had a cleaner there within an hour with more supplies.

  Thanks again for the stay!

  *This review was originally posted on Vrbo