Quiet Truckee Retreat w/ Deck, 5 Mi to Donner Lake

Reviews

• Bring your own shovel

  4/5

  Stayed over Xmas. Rented house for my 80+ mom and niece as my house was too small for everyone.Heavy snow year, so a lot of digging. Elements, the snow removal company (for driveway only) is not that great, so we had to move a lot of snow. I live in Truckee year round, have a Honda 928 snowblower and know how to deal with winter so everything worked out with some work.The house itself does not have a shovel that we could locate.If I were coming from the Bay Area, I wouldn't have been able to access the house without buying shovels and digging it out.If I didn't own snow removal equipment, it would have been unuseable. Not for someone not willing to dig if you come in winter when there are going to be storms.Property manager said Sorry for the inconvenience the one time they replied.

  *This review was originally posted on Vrbo

• Great amenities

  4/5

  Comfortable and clean. Close to hiking, includes pools, tennis, golf club access as well as a top notch Lodge restaurant with indoor and outdoor seating.

  *This review was originally posted on Vrbo

• Cleanliness Issues

  2/5

  The location was great, enjoyed all the walking trails. Was very disappointed with the cleanliness. There were spider webs on the kitchen cabinets, the bathroom walls had mildew on them, my reading glasses fell off the nightstand, when I reached to get them it was disgusting with an inch of dust and spider webs. The light switch for the nightstand light was all dirty, I took before and after pictures from cleaning. When I pay a cleaning fee I don't expect to have to come in and clean before I can touch anything.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Roberta, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously. We followed up with the homeowners, who wanted to share the following:
  - Because our home is in the mountains, a spider may move in overnight. One spider at the baseboard in the kitchen is not unusual. If a spider moves in and bothers you, please call us, and we will have it removed.
  - The light knob that looked unclean was from a piece of tape that we used to keep the light on so guests arriving at night would enter safely.
  - We can assure you there is no mold in the bathroom. The area that you thought was mildew is right above the baseboard heater. If guests use the heater on high, the paint does discolor.
  - We apologize for the dust under the bed. There are drawers on each side, so it is very difficult to reach the dust down the middle under the bed, but we will ask our cleaning team to address this.
  We appreciate your feedback and apologize again for these cleanliness issues. We do encourage our guests to reach out with concerns and would have been happy to send someone over to reclean in needed.

• Cute Cozy Cabin

  5/5

  We enjoyed our stay. Cozy cabin, just as listed. The wood burning stove heated the cabin very well. We saw deer just out the back door. Location was perfect. No WiFi, but it was good to unplug.

  *This review was originally posted on Vrbo

• It was very nice , we were there for a golf weekend .

  5/5

  Very good , the only thing bad I could say is that there was beer bottles outside the back door .I think the people before use forgot to put in the garbage can out front.They were still there when we left , you might want to tell the cleaners to check out there .We had a good time , Thank You .

  *This review was originally posted on Vrbo