Game Room & Deck: Modern Frazier Park Home!

Reviews

• Such a let down

  1/5

  We were so excited about this trip but ended up super let down. The place was so dirty my son's feet were completely black within minutes of being put down. So many things were broken. The bathtub, the fireplace, the dryer and so much more. We stayed the first night as we didn't get in until late. It wasn't until the second night we realized the dryer did not work and wondered if the bedding had even been washed. I was in contact with the owner who was very apologetic in the beginning saying he would give us cleaning refund and then some. We ended up leaving in the middle of the night and i let him know asking where to take the trash and he stated we needed to take it somewhere, but it was closed. I let him know i had to leave then because the place was very dirty and left the trash secured on the counter and the house was left cleaner than when I found it. No response. Next day when home I asked about refund, and he said he wasn't going to give it to us because we left a bag of trash even though i had told him the night before without response. Just stay away. Trust me. What a rough time.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  "Hi Billy, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - The home was professionally cleaned before your arrival, and the cleaning team confirmed it was in the condition shown in the listing photos.
  - Guests aren’t expected to wash the bedding, that’s covered by the cleaning fee, but we do ensure that all linens are laundered between stays.
  - We’re sorry to hear that multiple items didn’t meet expectations. We're actively inspecting the fireplace, bathtub, and dryer to ensure everything is in working order for future guests.
  - The house policy asks guests to dispose of trash at a nearby facility before departure, which was communicated during your stay.
  
  Thanks for your valuable feedback as we continue to improve for future guests!"

• Spring Break

  5/5

  Lots of room for the 5 of us. The basement had a pool table, air hockey and an arcade game. We had the best time.

  *This review was originally posted on Vrbo

• Great property

  5/5

  Everything was functional and satisfying. It was clean and organized. I enjoyed every moment of my trip.

• Lovely and quiet

  5/5

  Great place to stay and chill with friends, many amenities that everyone can feel comfortable vacationing how they want to. Very friendly and communicative host

  *This review was originally posted on Vrbo

• Worst trip ever

  1/5

  Refer to my emails to vrbo

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Frank, thank you for your feedback. We want to clarify that there was a payment issue with your booking, and the reservation had not been confirmed. Despite being notified of this prior to your arrival, you proceeded to the property and refused to vacate, which required law enforcement involvement. We take these matters seriously to ensure fairness and security for all our guests and property owners.
  Thank you for your review.