Borrego Springs Home w/ Desert & Mountain Views!

Reviews

• Low key, relaxing family retreat

  4/5

  This property worked out well for my husband and I looking for a place with character to get together with our grown children. Our questions were answered promptly before our trip so we could plan accordingly. Check in went smoothly and we quickly got used to the spaces. Of course we didn't bring cats but this was made for cat lovers with quirky cat walks throughout the house!! Nice back patio area. Some contents did not correspond with the kitchen cabinet labels but we managed. We made many memorable meals. Needed more hand Towels in the master bedroom bath area. I had my moment of peace waking up before dawn and watching the mesmerizing sunrise on the upstairs balcony. I noticed the stairs can be dangerous for older or very young person. We brought our own bikes and went biking past Yaqui Pass and around. One day we had an excursion to Badlands and Salton Sea where we'd visit whenever we're in Borrego since the 1990's. One thing I noticed was how filthy and unkempt the front door area was as if it had never been cleaned in years. Cobwebs on the door lights and below the sitting area, Lint and dirt on and around the doormat. It would make a better impression if the cleaning crew paid attention. All in all, we had a nice time as a family and enjoyed our stay.

  *This review was originally posted on Vrbo

• Amazing house and surroundings

  5/5

  We greatly enjoyed this beautiful, large and confortable house, its garden, the incredible views and Borrego Springs as well. We loved hiking in the area, rest on the terraces and being part of this special place. It'll remain very special in my heart and I really want to come back soon. Owners were also very helpful and nice, best souvenir from French family ❤️

• Comfortable & Happy Getaway with The Family

  5/5

  Overall, this was a very nice getaway for us. The house is clean and comfortable, good location. The desert setting is what we wanted and we got it. We visited the baths at Agua Caliente as a day trip.

  The property owner was very accommodating and responsive. Thank you.

  *This review was originally posted on Vrbo

• 5/5

  Owner was easy to reach and responsive.

  *This review was originally posted on Vrbo

• Not as advertised

  2/5

  We looked forward to our stay at this property based on the review in VRBO. The neighborhood was quiet and there were great views of the surrounding area. However, the first thing we noticed before entering the house was dry mud on the driveway and sidewalk, so we decided to take our luggage through the garage. The garage was dirty as well and upon entering the home noticed cat hair on the rug. Overall cleanliness was not what we expected. From cat hair to human hair in the sinks, shower and floor, to mold in the washing machine. In addition, there was a cat entry door in one of the bedrooms that blew open whenever there was a breeze. All windows and floors looked like they had not be cleaned recently. Spider webs and dirt were in the window tracks. A thorough cleaning of the house would greatly improve the stay at this property.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi R, we’re happy to hear that you enjoyed the views of the surrounding area! We want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our property seriously. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We’ve talked with our cleaning crew to ensure this issue does not recur for future travelers. We do our best to keep the outdoor area clean and looking nice, however, it’s certainly possible for the weather to affect the area once our landscaping crew has left.
  - We wish you had reached out to us during your stay. We would've been more than happy to send our cleaning crew to resolve your concerns and make your stay more comfortable.
  - Our cleaning crew works hard to thoroughly clean and sanitize the entire property between guests and we're sorry to hear that you found a previous guest's pet hair in the home.
  - We use a professional cleaning crew to ensure that the home is cleaned and sanitized between guest stays. Our crew does a walk-through of the home before all guest arrivals and we’re confident that the home will meet our high cleanliness standards before our next check-in.
  - We hope you keep us in mind for your future travels. We’d love to host you the next time you visit. Your feedback assists us in understanding our guests' perspectives and improving wherever possible!