Lake Access & Hot Tub: Pet-Friendly Arnold Home

Reviews

• 4/5

  A very nice house but it does need a dusting and updates.

  *This review was originally posted on Vrbo

• 5/5

  House was clean and nicely furnished. Check in and out was simple and quick. Host was lovely to communicate with. We appreciated the small touches and our daughter and dog appreciated the toys! Lovely, quiet neighborhood, the pond was very enjoyable to swim in.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: “Thank you so much for your kind words! We’re so glad you enjoyed your stay and that your daughter and pup loved the toys. We’d be happy to welcome you back anytime!”

• Functional but not comfortable

  2/5

  The house was clean and had enough space for our family to sleep comfortably. The location and surrounding area were also very nice. However, the house had a musty, old-fashioned smell that was noticeable when we arrived. The bed in the master bedroom wasn’t very comfortable due to the foam mattress topper, and we would have appreciated some extra pillows and towels.We tried using the washer/dryer combo for our daughter’s clothes, but they didn’t come out smelling fresh—possibly because the machine door is usually left closed. Additionally, there was no outdoor garbage can provided, and no instructions were given on where to take the trash.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Kent, we’re glad you liked the cleanliness, the spacious layout for your family, and the great location. We’re sorry you experienced some issues during your trip. We followed up with the homeowner after reading your feedback and they wanted to share the following:
  - We’ve already addressed the musty smell by deep cleaning and refreshing soft surfaces throughout the home. We’re also adding natural deodorizers and improved ventilation to keep things fresh, and there are air purifiers available in the hallway closet.
  - We also removed the foam topper and placed it in the closet for guests, as we found the mattress more comfortable without it. There are now four spare pillows located in the closets.
  - Regarding the smart washer/dryer combo, we now leave the door open between uses to prevent odor buildup, have updated the detergent supply and settings, and have cleaned the unit to help clothes come out smelling fresh. We also added operational instructions.
  - We’re adding clear instructions for trash disposal, including the dump address and hours, and our cleaner takes it to the dump since there’s no outdoor garbage can on-site.
  Thanks for your valuable feedback as we continue to improve for future guests!

• Pleasant cottage

  4/5

  My husband and I enjoyed our stay. The place was well equipped and had a casual atmosphere. Great proximity to all our favorite places. The effort the owners put in to think of everything was obvious and heartfelt. We didn't use the Smart TV and we are not very tech savvy and like the Roku style with Apps we use often. The wifi was great however, not always the case in Arnold.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  “Thank you so much for staying with us and for the thoughtful review. We're really glad to hear you enjoyed the space! We appreciate the note on the TV setup as well—that makes sense, and we’ll definitely keep that in mind for future updates. We hope the rest of your trip was relaxing, and you’re always welcome back anytime.”

• Well stocked house

  5/5

  The house was nice - as described. Bonus points for having a well-stocked kitchen (condiments, coffee, etc).The only areas for improvement are lack of central heating (there are in-wall electric heaters in each room...they seemed to work but had to turn each on on individually) and the mattress in the primary bedroom was very soft (personal preference though).Overall I'd go back!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for the kind words! We’re so glad you found the house as described and enjoyed the well-stocked kitchen. Totally get the note on the heaters; while there’s no central system, we have plug-in heaters plus the fireplace in addition to the wall heaters in each room to help keep things comfortable. And glad to hear the mattress worked for you! We love offering the option for a soft sleep with the topper or a firm sleep when removed. We’ve made a few updates since your last stay and would love to welcome you back anytime!"