Hot Tub & Fire Pit: Pet-Friendly Sedona Home

Reviews

• Disappointing

  3/5

  Arrived in the snowing, dark. No street lights (which is a good thing.) Street sign is completely unreadable. The house number we found the day we were leaving on a rock on the ground and lighted by a solar light which isn't lit when the day has been cloudy or snowy. The light above the door lock was burned out. The lock was frozen. We did get in after about 15 minutes of working it. The kitchen stove had grease splatters all over the controls, the counters had to be cleaned before we would put our food down. The ice maker tray falls out if you pull it out to get ice and is doesn't fit so it has to be rigged or else the ice continues to be produced and falls in the bottom of the freezer. The bathroom towels had holes and stains on them. There were more towels in the closet which were probably fine. The linens on the bed were mismatched. The house is not private at all. There is a neighbor with a huge patio that look into the bedroom and hot tub/outdoor bar area. The dining room has four chairs so don't expect to eat together as a large group. We were left with two partial rolls of toilet paper. I texted the property manager and never received a call/text back. He was also the contact for one of the tours we took and I had to call him about the meeting location. He did not return that call either. On the plus side, sofas and beds were comfortable (except for the nail sticking out the side of one frame.) Overall, very disappointing. A lack of oversight by the owners IMO.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Vickie, we're glad to hear you found the sofas and beds comfortable. The homeowner has read your feedback and would like to address your concerns:
  - We have the house number displayed in large turquoise numbers on a flagstone at the entry, along with a “Welcome” sign on the driveway fence post. The door lock has not frozen in our experience, and we didn’t receive any communication from you about difficulties entering the home.
  - We didn’t hear from you regarding any cleaning issues during your stay. Had we known, we would have gladly sent our cleaner back to address anything that wasn’t up to standard.
  - The ice maker fits correctly, though we understand it might take some adjusting. We appreciate you pointing this out so we can look into it further.
  - We’ve instructed our cleaning team to discard any towels with holes or stains, and we keep new towels in the linen closet for guest use. We also make sure complete bedding sets are on the beds, with extras available in the closet if needed.
  - Our home is in a neighborhood with other houses, as noted in the listing photos. For larger groups, there are additional dining chairs stored in a cabinet labeled “Chairs,” and we always stock extra toilet paper under the bathroom sink.
  Thank you for taking the time to share your experience. Your feedback helps us continue to improve for future guests.

• Wonderful retreat!

  5/5

  Quiet safe neighborhood. Very well equipped and beautiful home. Thank you for an excellent experience! Highly recommended.

  *This review was originally posted on Vrbo

• 10/10

  5/5

  We were very impressed with this place and will be returning. Ben was amazing to deal with!!

  *This review was originally posted on Vrbo

• NYE Under the Stars

  5/5

  Stayed with my husband, brother in law, and two dogs. We were very impressed with the space, very clean, and comfortable. The kitchen had everything you could think of. The yard was very nice with lots of space and entertainment. The hot tub was hot and working. Location is great, outside of town, with plenty of hiking access, ability to avoid traffic. We would choose to stay here on every visit to Sedona.

  *This review was originally posted on Vrbo

• Beautiful red rocks

  4/5

  We enjoyed the beautiful view of the red rocks, location to awesome trails, and outdoor area! Easy check in, clean property and hot tub (although hot tub showing it’s age). Overall great and peaceful stay…only downside was manual gate to property but by no means a deal breaker.

  *This review was originally posted on Vrbo