North Phoenix Desert Gem w/ Yard & Hot Tub!

Reviews

• Circle Moms

  5/5

  Everything was right as described in the photos, clean & ready for us upon arrival. We cooked our own food so having another hand towel in the kitchen would be good. Other than that, the home was really beautiful, kept up & we spent a lot of time outdoors enjoying the sunshine, pool, hot tub & just catching up with each other. Thank you for the wonderful hospitality.

  *This review was originally posted on Vrbo

• Fantastic home in the desert

  5/5

  We had a short but sweet visit to AZ and this was such an awesome house to stay at. Great location and the home had everything we needed. Backyard was fabulous. Would recommend to anyone that wants something somewhat secluded but also not in the middle of nowhere. Communication with the owner was too notch. Only wish we could have stayed longer!

  *This review was originally posted on Vrbo

• Perfect stay!!!

  5/5

  I can’t say enough about this home and owner!

  The house was clean and perfect for our family. The neighborhood was peaceful and we were within 5 miles of shopping and restaurants.

  We had a blast in the pool and on the volleyball court, too!

  Owner was lovely. She made sure to check in with me before and after our stay, making sure we had everything we needed.

  I can’t wait to book our next trip here!!! :)

  *This review was originally posted on Vrbo

• Amazing home

  5/5

  This house has everything you need to cook, relax, and have fun! We enjoyed the hot tub on the cooler days/nights, appreciated the extra blankets, the kitchen was very well stocked for cooking, the large couch was perfect for hanging out, and the outdoor space can’t be beat. We highly recommend this home!!

• 1/5

  This home needs new cleaners and an honest pool guy. We first showed up without a code to the house and had to call to get it. Then to realize the "cleaners" left the door wide open. The air fryer and BBQ were gross and someone's eyelash was on the counter. They left us with no paper towels, dish cloths or even any trash bags so we had to reuse trash bags the whole time. The people live on the property which I thought was against vrbo. They waited for us to leave to do what they want without our knowledge on the property with all our stuff in the house. There was an air hose sticking out the garage and when we came back it was gone showed us they were there. Lots of their outside pool and spa equipment is not maintained well and broken. They blamed us for a broken hose when we didn't do it. But they left a broken pool vacuum hose on the bottom of the pool which is very dangerous sucking water for someone to get hurt. Thankfully my kids wear floaters and can't get to the bottom of the pool but i said something they got scared and wouldn't get back in the pool so i safely removed it so in case my 70 year old in laws wouldnt get hurt. They put some chemical in the spa while we were gone and it made it bubble without our knowledge- scared me when again my Littles went in and I had no idea they came over or what chemical would bubble. I would have loved a notice. The neighbors took pictures of our 70 year old aunt and uncle to coming over to visit. I was very uncomfortable in this house. Felt like a criminal- we are an honest house and would have fixed anything we would have done if we did it. We respect people's properties when using vrbo. But renter beware. No wonder this place had 0 reviews.

  *This review was originally posted on Vrbo

  Manager's Response:

  Meagan, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -We've confirmed that the pre-stay email was sent to you before your arrival, which included detailed check-in instructions and other information about the property. We encourage guests to check their email and spam folders
  -We will address your cleanliness concerns with the cleaning company so this issue does not affect future guests. Thank you for bringing this to our attention. As is standard in the vacation rental industry, the owner provides a starter amount of toiletries and other essentials, we will connect with the cleaning team to find out what happened
  -A part of the property that is off-limits to guests had a trailer, the trailer was picked up during your stay and we were sure to inform you of this promptly. We're sorry if this caught you off guard. As we respect our guest's privacy we would never enter the home without permission
  -We sincerely apologize for the issues you experienced with the pool, our management company ensures all amenities are working before every guest's arrival. And we are confident there were no issues prior to your arrival
  -Although we work hard to provide a great environment for all guests, external factors like the neighbors are simply out of our control. We have never experienced issues like this either before your stay or since
  While we do regret our home was not up to your expectations, we are happy to report that no issues were reported by the guests who stayed the following weekend. Please know that our guests are our top priority, and we want everyone who stays with us to have a relaxed, fun, and enjoyable stay in beautiful Phoenix!