Beautiful Backyard: Comfortable Phoenix Getaway!

Reviews

• Great home for Phoenix stay

  5/5

  The home is well maintained and very clean, with comfortable furniture and beds. The yard is very relaxing and morning pool floats were terrific. The neighborhood was close enough for us to get to ASU events quickly and with very little to no traffic.

  *This review was originally posted on Vrbo

• Beautiful property, beware of hot tub

  3/5

  We've stayed at this property before, so were really looking forward to this visit. The grounds and interior are very nicely kept up, and overall this is a great house. To our shock, the hot tub wasn't properly treated and 100% of our family who went in the tub contracted Pontiac Fever from inhaled Legionella bacteria. Those who didn't go in the hot tub were fine, and everyone who went in was sick, and according to the urgent care doc this was the cause. This knocked us out for a full 2 days of our vacation. Last time we were there (2022) the hot tub was so over-treated it bleached our swimwear, so I'd stay out of the hot tub unless owner can get the maintenance/upkeep sorted out. Also, pool heater was broken and flashing errors, so pool water was pretty cold for everyone but the young kids.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Scott, we’re so glad to hear you’ve returned to this property and appreciate you taking the time to share your feedback. We followed up with the homeowner after reading your review, and they wanted to share the following:
  - We’re truly sorry to hear about your experience with the hot tub and understand how disappointing that must have been during your vacation.
  - We’re re-evaluating our hot tub service agreement to ensure it’s properly maintained and balanced for every guest moving forward.
  - While we didn’t receive any concerns during your stay, we always encourage guests to reach out to the local contact so we can step in right away to help.
  - The pool heater has since been inspected, and we’re taking steps to prevent any future issues.
  Thanks again for your feedback, it helps us continue improving and ensures future guests can enjoy a safe, relaxing stay.

• 4/5

• Jason

  5/5

  House and neighborhood were great. Went to spring training games, hiked, and opening day baseball at Chase Field. Great location, most things we did you could get to in less than 30 mins. House had everything we need for a great spring break trip. Backyard was amazing and we loved relaxing there. We had one question during our trip and Brandon answered it immediately. Would stay here again and highly recommend this place.

• Amazing Stay

  5/5

  The house was super clean and functional. It fulfilled our needs as a family. Brandon was quick to reply to any questions, and even followed up with a phone call to check in. This was the perfect property for us to stay in as first time VRBO users and for the first family vacation we’ve taken that wasn’t to visit family. All shopping, restaurants, grocery stores, and fun family activities were super close. Thank you so much for the hospitality! We would definitely stay again, and recommend to anyone wanting to stay in Phoenix.

  *This review was originally posted on Vrbo