Outdoor Paradise in Lakeside, 2 Mi to Rainbow Lake

Reviews

• Wonderful stay

  4/5

  We had a wonderful stay

  *This review was originally posted on Vrbo

• Have stayed multiple times

  5/5

  Quit, great location, very few houses around you.

  *This review was originally posted on Vrbo

• Wonderful stay

  4/5

  We had a wonderful stay

• Paradise?

  3/5

  The house was what we needed. We were there for a car show and spent only a few hours per day in the house.

  The kitchen was lacking in basics and the cooking pans need to be replaced. We spent more time cleaning pans than cooking in them.

  The house seemed clean in the places it needed to be like bed, bath & Kitchen. It was dusty and there weren't basics like tin foil and plastic wrap. Clean the windows. Those big beautiful windows need to be cleaned.

  EVOLVE ignored my requests prior to renting.

  garage was filthy. back patio and yard were messy.

  I would rent the house again because it was a great price and it had most everything we needed for what we were doing.

  Manager's Response:

  Janet, Thanks for taking the time to leave this review. We're so glad to hear that you enjoyed your stay overall, but we apologize that your experience with Evolve was less than satisfactory. We did respond to your question within 24 hours we're have been quite busy, we apologize.
  
  Owner's response: "Janet, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip.
  
  - We are glad that the house checked most of the boxes and you had a pleasant trip, we've made a few changes thanks to your suggestions.
  - We have purchased new pots and pans for the kitchen, and the rest of the cookware is up to date.
  - Sorry about the yard, you were here just before our yard crew was out for their monthly service.
  - We are in the process of changing cleaning companies due to the amount of issues with the current cleaners. With this change, we hope to ensure things will be 100% clean and sanitized for all our guests.
  
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays! We will continue to deliver those 5-star experiences we are known for."

• Nice house, not so helpful owner

  3/5

  My group didn't have a huge problem with our stay, the house was clean and had a great location. There is a set of french doors that lead to the patio that wouldn't lock. I texted the guest contact who didn't respond until the next day. He blamed it being a holiday and offered no solutions to the issue and then stopped responding. My group did feel unsafe without this area locking and I expressed my concern to him. With A/C only in two rooms, the house can get warm.

  It was a nice stay other than the doors that didn't lock.

  Manager's Response:

  Shared from the owner: "Thank you for taking the time to share your feedback about your recent stay at our property, Stephanie. We appreciate your comments and apologize for the inconvenience you experienced with the French doors not locking. We want to assure you that we take guest safety seriously, and we are actively working to resolve this issue as quickly as possible. Our handyman was unavailable due to the Fourth of July weekend, but please know that we are diligently addressing the problem to ensure that the security of the property is fully restored.
  
  We also want to thank you for your understanding about the Air conditioning situation. As you mentioned, our rental page does indicate that the house has Air conditioning available in two rooms. However, we will take your feedback into consideration to ensure that our guests are well-informed about the property's amenities and what to expect during their stay.
  
  Your feedback is invaluable in helping us improve, and we genuinely appreciate your patience and understanding during this time. We hope to have the opportunity to welcome you back in the future for an improved and more enjoyable experience."