Phoenix Retreat w/ Heated Pool, Gas Grill & Yard!

Reviews

• Great house, I would totally stay there again!

  5/5

  The house was just perfect. It was furnished and stocked incredibly well, and we loved the pool table and darts! It was too cold to use the pool, but the outside was amazing too. And I communicated with the owners on the app about a couple things, they were super responsive and really nice. I definitely recommend this house to others.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for staying at our place! We are so happy to hear you enjoyed your stay!"

• Excellent Location

  5/5

  No complaints. Beautiful home. Excellent management.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: ''Thank you so much! We hope to host you again!''

• Centrally located near Glendale/State Farm Cardinals stadium

  5/5

  Our family/friends were coming in for the Fiesta Bowl so this was larger property was priced at a good value. House is set up well for gatherings with the pool, outdoor area, tv viewing, indoor/outdoor bars as well as pool table and darts. The owners communicated quickly and directly with us before our scheduled arrival and helped us out again with property access when the property manager failed to provide information in a timely manner. There was a hiccup with the access code to the property, but again owners worked hard to work that out. They allowed us to drop off some items for earlier check in to the garage to create some space in our car on arrival day, which was appreciated. Trips to the airport were a straight shot on the 10, and easy access to both northern and western Phoenix metropolitan areas. It was overcast and some rain for some of our stay, so really didn't use much of the outdoor area, but it is a nice set up. We would consider staying again if in the area.

  *This review was originally posted on Vrbo

• Vrbo horror

  1/5

  It was the worst VRBO it said non smoking you walked in the door and it smelled like a bar room called the called the owner said it smelled like that when they bought it but they'd clean the air vents they refunded our money and we left

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Cindy, thanks for your review. After going over your feedback with the homeowners, they wanted to clarify the following:
  - The property is and will remain a non-smoking rental.
  - Prior to renting our home, the previous owners smoked in the garage, and they may have also smoked in the house. We took extensive measures to rid the home of any smoke smell; we painted the entire house, cleaned every nook and cranny, had an ozone treatment, and had the air ducts cleaned to ensure the home was pleasant for all. Since then, we have never received any complaints about any odors.
  - As soon as you made our local Guest Contact aware of your concerns, we apologized and happily refunded your entire stay.
  We do all we can to accommodate our guest's needs, and we will continue to strive to provide the best possible stay for all our guests!

• Weekend Get Away

  4/5

  This property was wonderful! Great amenities, full kitchen, and Berklie was very communicative leading up to and during our stay. The layout of the house was perfect for our group, with lots of space for activities indoors and out. The only things that prevented a 5 star rating were the view of the golf course (lots of carts with stray balls throughout the day coming up to the fence) and on Saturday morning we were woken up at 7:00 am to a team of lawn maintenance leaf blowing, trimming hedges, raking, etc. Not quite the peaceful Saturday morning we were hoping for. Beyond that, everything was perfect and I would definitely book here again.

  *This review was originally posted on Vrbo