Spacious Family Home w/ Fire Pit on Norfork Lake!

Reviews

• Very nice

  5/5

  Host wasnt to good at responding to questions bedore our stay. Need to update that master bedroom is on main floor. Loved the house

  *This review was originally posted on Vrbo

  Manager's Response:

   From the owner: "Hi Joy, thank you for the 5-star review and for sharing your thoughts!
  - We’re so glad to hear you loved the house and had a great stay
  - Your note about the master bedroom location is appreciated
  - We sincerely apologize for the lack of communication. We do provide direct guest contact information prior to check-in to help ensure quicker response times if needed
  Thanks again for staying with us, and we hope to welcome you back in the future!"

• Beautiful home on Norfolk lake

  5/5

  Beautiful home, with pretty much everything you might need. Would stay here again...

• Somewhat disappointed

  3/5

  The house was beautiful but we couldn’t let our dog out in the back while enjoying the back patio or fire pit. Some of the fence was missing and the gate on the back patio was missing. The fireplace did not work as well and my family was really looking forward to enjoying some family time around the fireplace.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Paola, we’re sorry to hear that your stay did not meet your expectations. After reviewing your feedback with the homeowner, they would like to share the following:
  
  -At the time of your stay, the fence was still undergoing repairs from the tornado that caused a tree to fall and damage three sections of the wrought iron fencing. Due to the volume of claims resulting from the tornado, it took some time to complete the repairs; However, we are pleased to share that the repairs are now complete.
  
  -Regarding the fireplace, we recently spoke with our cleaning team, and they confirmed that the gas fireplace is now functioning perfectly. It seems the pilot light may have gone out, which would have prevented the fireplace from lighting.
  
  -Unfortunately, our cleaning and management team did not receive any communication regarding this issue. Had they been informed, they would have guided you through the process of re-lighting the pilot light. To improve the guest experience, we have since added written instructions on how to relight it.
  
  Thank you for taking the time to leave a review. We appreciate your feedback, as it helps us improve our services for future guests.

• Great

  5/5

  Great place to stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you, Ronny, for your review, we are glad you enjoyed your stay."

• Weston's birthday

  5/5

  The exterior of the house was great and close to the lake. We rode a pontoon boat on the lake. Loved the deck and patio. It was also not far from Mountain Home where my youngest daughter lives. The house was large enough to accommodate most our family. The home also was comfortable to stay in. We just loved the layout of the house. We had a small gathering to celebrate our youngest grandson's birthday.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for your wonderful review. We are happy to hear you enjoyed your stay."