Cozy Hot Springs Vacation Rental on Lake Hamilton!

Reviews

• Needs to be thoroughly cleaned

  3/5

  It was fine but you can tell it is older. It had food in the oven from the previous people. It had not been cleaned.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sherry, we want our guests to rest easy when they stay with us, and we apologize for any issues you encountered during your trip. After reviewing your feedback, we reached out to the homeowner, and they would like to share the following: Thank you for bringing this to our attention. We will speak with the house cleaner to ensure a thorough inspection and cleaning of the unit are completed before considering the job done. Thank you for taking the time to leave your review. We appreciate your feedback!

• Perfect!!

  5/5

  Everything was clean, comfortable and better than we expected!

  *This review was originally posted on Vrbo

• Weekend away

  5/5

  We loved the overall beauty and experience we had. The place is a perfect small space for a couple to go or even if you have a small family you want to spend quiet, safe time with on the lake.

  *This review was originally posted on Vrbo

• Just OK

  3/5

  The condo was older than we thought and smelled old. Blind were very dusty and full of animal hair as well as under the sofa pillows. Lots of dog hair.

  Very noisy through the wall with neighbors next door going in and out and banging. When neighbors took their showers we couldn't due to no hot water.

  Bed was comfy

  Dogs were running around off leaches and net door to us as well. The neighbors moved all their dinner stuff close to our side and they and their dog stayed close to us so it wasn't comfortable to be out on the patio area.

  It was just ok but won't do this place again.

  Manager's Response:

  Hi Doris, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
  -We greatly appreciate your feedback as it allows us to continually improve our services. It's important to us that our guests have a pleasant experience, and we take your concerns seriously. Regarding our condominium's pet rules, we do have strict guidelines in place, and we apologize if these were not adhered to during your stay. We understand the importance of upholding house rules, and we regret any inconvenience caused by other guests not complying with them.
  -In terms of the hot water issue, our building recently replaced the electric water heaters serving our one-bedroom units, including ours in Building "E," just two months ago. Rest assured, there should be no issues with hot water availability.
  -While our condominium may be older, we intentionally maintain its older-style charm. However, we recognize the importance of cleanliness and upkeep, and we will certainly pay closer attention and double-check our housekeeping staff during the cleaning process to ensure the highest standards are maintained.
  Our commitment to providing an exceptional stay remains steadfast, and we eagerly anticipate hosting many more satisfied guests.

• 4/5

  It was just a beautiful place.

  *This review was originally posted on Vrbo