Lakefront Hot Springs Condo w/ Balcony + Boat Slip

Reviews

• Hot Springs/Condo

  1/5

  Not very informative. Condo was ok. But amenities were very none existence. No directions on how to get there. Walked and drove around for hour trying to find the place. Got into condo and stating to unpack and notice no coffee pot. This is our most anticipated highlight of our stay to drink coffee on the balcony and enjoy the view. Called number given us to let them know and they apologized and said one would be there in the morning. No one showed up. We went out and got breakfast that included coffee. Then went to Walmart to BUY a coffee pot. New coffee pot was delivered at 2:30 that afternoon not in the morning as promised. Land lord said we should have used the Keurig that was there. We tried it does not work water all over the counter. Tried twice same results. Back to the balcony, Tried to open it, would open, tried very hard, felt like I was going to pull off the wall only to find out they have a stick in the bottom track. Would have been nice to know in advance. So if its a necessity then why wasn't there one in the other sliding door. We tried to use the bowls prided to heat up some food and noticed the bowls said do not microwave. Totally useless.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Peggy, we want our guests to have a seamless experience from check-in to checkout, and we're sorry to hear that you encountered some challenges. After reviewing your feedback with the homeowner, they’d like to share the following:
  - The check-in instructions, including the property address, were sent via email on July 26th, prior to your stay. We’re sorry if these were missed and that it made finding the condo difficult.
  - A new coffee maker was purchased and delivered to you after you let us know about the issue. We apologize that it arrived later than anticipated and for the inconvenience this caused. The Keurig in the condo has been tested and found to be fully functional, but we regret that it didn’t work as expected during your stay.
  - The stick in the sliding door track is a security measure, and we understand it would have been helpful to provide instructions. We appreciate your feedback on this and will ensure future guests are made aware.
  - The bowls provided are intended for different uses. We’re sorry if they didn’t meet your expectations, but this is the first time we’ve received feedback regarding this issue.
  Thanks again for taking the time to leave your review.

• Great location!

  5/5

  Great location. Great access to lake. Great communication with host. Would stay here again!

  *This review was originally posted on Vrbo

• Relaxing

  5/5

  We enjoyed our stay here. Loved the 2 full size sofas.

  You will need mosquito spray and a lot of it if you're going to sit outside on the balcony.

  *This review was originally posted on Vrbo

• Great spot!

  5/5

  Our family had a great time at the condo! The views were great of Lake Hamilton. Check in was smooth, everything was very tidy! Great location to lots of restaurants! Will def stay again

  *This review was originally posted on Vrbo

• Wonderful condo

  5/5

  This is an amazing property that was a wonderful place for our family to stay for my son’s 18th birthday trip. Very quiet location but close to the center of Hot Springs. Condo was incredibly clean and well stocked with dishes and such. We did have one glitch with the keyless entry (our code didn’t work when we got there) but the property manager took care of it immediately and was very friendly and helpful. We truly enjoyed our getaway and would book here again!

  *This review was originally posted on Vrbo