Anchorage Home ~ 8 Mi to Downtown!

Reviews

• Needs a deep cleaning and TLC

  2/5

  We arrived at this home only to find a full garbage can outside the garage doors and garbage blowing in the yard, the grass extremely long, dirty dishes in the dishwasher, wet towels and sheets in the dryer, urine, toothpaste stains and garbage in the half bath, and just a general dirtiness. The vinyl floors require a good scrub, baseboards were covered in dirt. The house overall is roomy and would work well for a large group. But the dirt and repairs needed are overwhelming. There is floor moulding which is broken and nails protruding presenting a hazard. The return air /heating grilles are filled with dust. Over 10 lightbulbs were out and need to be replaced. A toilet paper holder is broken. The list goes on. If this home were to have a deep cleaning and all issues rectified, it would be a great place to stay. It was close to restaurants, grocery stores and the airport, while also being a base for travel in the general area. But, be warned, it is dirty and in need of TLC.

  Manager's Response:

  Hi Matthew, thank you for sharing your detailed feedback. We’re glad to hear that you found the home’s location convenient and appreciated the spaciousness for a large group. However, we’re truly sorry that the cleanliness and condition of the home did not meet your expectations.The homeowner has addressed your concerns with the management team to ensure that all issues are taken care of promptly. Here are the specific actions being taken:
  -The home is scheduled for a deep cleaning, including scrubbing the vinyl floors, cleaning the baseboards, and thoroughly addressing all other areas you mentioned.
  -The broken floor molding, nails, and toilet paper holder will be fixed, and the return air/heating grilles will be cleaned.
  -Over 10 lightbulbs that were out will be replaced immediately.
  We apologize for the inconveniences you encountered and appreciate you bringing these matters to our attention. Your feedback is invaluable in helping us improve the guest experience, and we hope that you’ll consider giving us another chance in the future. Thank you again for your review!

• Good location, needs a little work

  4/5

  I appreciated the quick response from owners. The house was large with spacious rooms. The house itself needs a little work, a couple of broken trim pieces and a missing cabinet door in the kitchen. All in all though, it worked for our group and we were happy about the stay and the price.

  *This review was originally posted on Vrbo

• Easy access

  4/5

  The home was easy to access from the airport and close to Costco for gas. The beds were comfortable. Spacious living room. However, most the hand soaps were empty, the outside trash was already full, I found beer bottle caps on the carpet (we don’t drink), and the plants were pretty much dead. One of the handles for the burners on the stove was broken as was the toilet paper holder in the master bath. The home worked for the 2 nights we were there but needs some repairs and care.

  *This review was originally posted on Vrbo

• Great for a lot of guests!

  5/5

  This house was amazing for our group of 8. The bedrooms were spacious, the beds were comfortable and everything was very clean. The one thing about the rooms is there aren't blackout curtains so definitely pack an eye mask if you're there during the long hours of daylight. Not every bedroom has a fan so the rooms can get stuffy but if you open a window it helps.

  The kitchen has a few pots and pans, but we cooked a lot and found ourselves running out of items. I did purchase a drying rack and new sponge to be able to wash dishes.

  Checking and out was super smooth thanks to the keyless entry.

  Overall, a great place to stay and highly recommend this home!

  *This review was originally posted on Vrbo

• Condition of the home

  3/5

  The overall condition of the house was disappointing. Trash piled up outside looked like it hadnt been picked up for several weeks. Trim missing with bare nails on the floor and stairs. Missing cabinet doors. Lights and ceiling fans didn't work. Broken toilet paper holders. Food and toiletries and personal items left from previous renters. Backyard unavailable which was fine, but would have been nice to sit on the porch or deck. Plants in the house were dead.

  The house itself was clean. Nice beds and plenty of room and bathrooms. TV was great. Location was good. Lots of traffic noise however.

  *This review was originally posted on Vrbo