Wintergreen Resort Villa < 2 Mi to Ski Slopes

Reviews

• Wonderful family trip

  5/5

  We rented two houses for several days of Thanksgiving week. This house has great views. It was very clean, and the property manager was easy to work with.

  We were not sure about some of the house layout in advance so I will write some additional information which may help a future renter. The bottom level has a queen bedroom and a twin trundle bed set – it shares a bathroom off the game room. This is a great set-up for kids. This bedroom also the easy access to the hot tub. Main level has a great kitchen and laundry area with lots of space. The decks off the main level have stairs down to the hot tub and the decks have great views. The main level has a queen with a bath and a half bath. Upstairs is the primary bedroom with a king and twin day bed – this room is large with a large bathroom. Also on this level is a queen bedroom and a double bedroom that share a bathroom.

  We had a wonderful stay at this property and highly recommend it. We would definitely stay again.

  *This review was originally posted on Vrbo

• Awesome view!

  5/5

  View was amazing. Even better than pictures. Large hot tub. Great for families. Two refrigerators.

  *This review was originally posted on Vrbo

• Ehh

  3/5

  Stay was just okay. Not great. Not horrible. Lack of master bathrooms throughout was missed on our part, which offered a challenge with multiple couples staying. The cleanliness was not missed on our part however and was disappointing to see/smell. Rotting chicken bones in the garbage disposal was not get to deal with/smell. Vaping devices left by previous renters was not good to see in the master bedroom while unpacking. Lack of sufficient and working lighting was hard to come by as well. Reached out to property management to address issues with email and text available to respond, but neither happened on their end. Only a business card on the door when we returned the next day. No fixes or attempts to return to address the issues. We are experienced renters in the area (with evolve before as well), and this was by far the worst experience we have had. Will not return to this property in the future.

  Pro: The view was nice (as expected)

  Manager's Response:

  Hi Ty, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
  
  -Our property manager made a prompt visit to address your concerns and assist as needed. While we understand there were concerns about bugs in the spa, our manager inspected the area and found it to be clean during his visit. We aim to resolve any issues quickly to ensure our guests have a seamless experience, and we’re sorry if this created any inconvenience for you.
  
  -As the homeowner, we take great pride in upholding the highest standards for the property, from its beautiful views to the quality of service provided. We sincerely apologize for any minor oversights by the cleaning team related to issues left by previous guests. These matters were promptly addressed, and we regret any effect they may have had on your experience.
  
  We strive to ensure an exceptional stay for all our guests and.look forward to welcoming many more satisfied guests, as reflected in our numerous 5-star reviews.

• Comfortable house with excellent view, some minor problems.

  4/5

  This house is a great rental property in Wintergreen with a spectacular sunrise view. The mattresses were very good. I especially appreciated having ceiling fans in many of the bedrooms. The hot tub, hammock and rocking chairs added to the enjoyment of the view. Parking is easy and there were enough spaces for our 3 cars.

  The kitchen had all the kitchen tools I needed (except they need more wine glasses). There were some consumable items provided such as spices, trash bags, tin foil, coffee filters & dish soap. There were plenty of games & propane for the grill.

  Minor negatives: there were plenty of warm comfortors on the beds but no throw blankets anywhere. We bought some and will bring them with us if we ever rent this property again. Several things were broken such as the screen door on main deck, the fireplace glass doors swing when wind comes down the chimney, and the ice maker is not working.

  Big negative: the dishwasher didn't function properly. The sliding cover to hold the dishwashing soap is broken so it does not hold and release soap at the proper timing leaving all the dishes dirty. We had to hand wash everything.

  Finally, be aware that there is no broadcast tv on any of the tvs so we were unable to enjoy broadcast football games as we expected. Only streaming services. The internet was good in the main areas for streaming but patchy in the theater.

  But overall we liked it and we would rent it again if possible.

  *This review was originally posted on Vrbo

• Georgeous view, beautiful home, plenty to do, AND great place to relax!

  5/5

  Wonderful stay last weekend at this home. View from deck is simply amazing, beautiful sunrises every morning, and on a clear day can see for many miles.

  House served our needs well, kitchen well stocked, hot tub terrific, games and theater awesome, everything (except grill) clean, beds comfortable.

  A few MINOR "complaints": 1. Many of the light switches on the middle floor turned nothing on, as if the place needs to be rewired - very odd. 2. Dishwasher soap dispenser appears to not latch so soap goes to bottom of dishwasher as you start it and close the door. 3. Grill was disgusting and needed deep cleaning before I could grill off of it. That said, having 2 propane tanks at the ready was a nice touch.

  All in, very, very, nice place and would stay there again - thank you!