Before we put our name on a home, we check it in person to make sure it’s ready for guests — and every owner we work with passes a background check. This means you’ll arrive at a place that’s clean, safe, easy-to-access, and true to everything you saw online.
Since travel should feel laid-back, we let you cancel without penalty within the first 48 hours of confirming your reservation. If you need to change your plans, just let us know at least 48 hours before check-in, and we’ll provide you with a travel credit that’s good for two years.
We want you to drive away with incredible memories of your trip, and that’s why we offer this promise: If the home isn’t up to our standards, we’ll make it right. Should you need any help during your stay, you can think of us as the front desk — here for you 24/7.
Here’s the exact process of how to reach out about the Rest Easy Promise if something isn’t up to our standards.
Evolve helps you rent homes with confidence. If you book through another site, all of the rules and regulations of that site still apply — which is why we always recommend finding a place directly through evolve.com. This way, we can make sure you have an incredible experience and always get the lowest price.