Pet-Friendly Sevierville Rental w/ Private Hot Tub

Reviews

• Good stay

  3/5

  The road to cabin needs to be marked better. In a very sharp curve. Beds need new mattress. Living area needs more comfortable furniture. Just needs some updates. Overall the stay was good loved the wooded area.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi David, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
  
  -The furniture throughout the cabin is all antique wood, which we’ve chosen for its character and charm. We visited the cabin this summer and found the mattresses to be comfortably firm, though we understand that preferences can vary.
  
  -Regarding the location, we understand that it may not be ideal for every guest, as preferences for convenience, accessibility, and surroundings can vary. We sincerely apologize if it didn’t meet your expectations, and we appreciate your understanding.
  
  We are committed to providing the best experience for every guest and maintaining high standards, as reflected in our positive past and recent reviews. We look forward to welcoming many more satisfied guests.

• Outstanding accommodations

  5/5

  Our stay was very enjoyable. We have stayed at this cabin before. We weren’t let down. Close to all main attractions and shopping. We had a great time.

• Scenic surroundings

  4/5

  There were minor issues -dealing with a 3rd party in VRBO rather than the house owners slows down response times… this was my first time booking a place where we did not deal directly with the owners. The downstairs shower didn’t drain properly so we had to stand in slippery water while showering, the hot tub water wasn’t clean, the bed was hard, house repairs next door led to the narrow exit/entry path being blocked several times … but nothing that was awful. I would still recommend staying if you’re looking for a cabin that allows your pets to come with you! The cabin was otherwise homey and even had a food dish for pet owners. The back porch was nice and the view from every window/door was pretty. Every morning I woke to sunshine and the view of the trees through the sliding glass door in the bedroom. The kitchen had everything needed and the dining room table was large and provided a nice place to sit with my laptop. The rocking chairs in the living room are nice.

  *This review was originally posted on Vrbo

• Nightmare at Cabin 813

  2/5

  When we first arrived, the driveway was completely blocked by construction workers and materials from the construction of a new cabin. Not the owners fault. Then there was no TV or Wi-Fi because the construction workers had torn down the Spectrum cable going to the house! Then, a bad thunderstorm with high winds came through Monday afternoon and knocked out the power. So now on our 5th day, we have no electricity which means no water! We stay the night hoping that perhaps we will get power back on overnight. Nope, doesn’t happen. So not only are we without electricity, we also have no water! So now we have to leave and get a hotel room for the night so we can shower and go to the bathroom! No only that, but I had to sit at the Walmart Tire Center half a day and pay for a tire repair because of the nails lying in the driveway from the next door cabin construction. So we decided to cut our losses and leave a day early. Worst vacation I’ve ever had, no joke! Again, no of this was the owner’s fault but my god, it couldn’t have been much worse. It’s been suggested that I would receive a partial refund but I haven’t seen it yet!!

  *This review was originally posted on Vrbo

  Manager's Response:

  Stevie, The owner tries their best to provide a great environment for guests, but sometimes external factors are simply out of their control. We hope ongoing construction did not take away from what the rest of the property has to offer. We shared your feedback with the owner and they would like to clarify the following:
  Owner's response:
  "When we found out about the wifi being out we contacted our provider immediately and the wifi was restored the next day.
  - We have no control over natural disasters. When the storm hit it took out the electricity for 24 hours. We understand you moving to a hotel and we did provide you funds within a week for the inconvenience. Again, this was out of our control, and nothing we could have done to prevent it.
  
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests. We will continue to strive for those 5-star experiences we know we can deliver."

• Nice

  4/5

  Overall, the stay was really nice. We did have a lot of big ants all over the living room but I am sure this is probably new and not a result of neglect. The beds are comfy and the back porch is perfect for relaxation.