Game Room: Surfside Beach Resort Hideaway!

Reviews

• Great house and hosts!

  5/5

  We thoroughly enjoyed our stay here! The hosts were extremely accommodating and quick to respond when we had an issue arise during our stay. The neighborhood is very nice and in a great location. The garage was stocked with beach toys and chairs. All the rooms were spacious.

• 5/5

  Overall great trip. House was perfect for our family. Game room was great for rainy days cause we got quite a few of them. Only complaint is the one golf cart needs new batteries stat. Very slow and couldnt handle more than 2 adults. Thankfully the gold cart was operating well for the adults and the blue one was used for the kids and one adult.

  *This review was originally posted on Vrbo

• Family vacation

  3/5

  The house was very large with many bedrooms- which was nice for my large family! The house did have many issues that needed to be resolved. The furniture was very worn down and very hard to sit on due to it slanting from being so old. The stove upstairs barely worked. The shower head in the upstairs bathroom was broken so you had to hold the shower head the entire shower. Both golf carts had issues- one would only stay charger for about an hour at a time and then had a short in the gas pedal. The other had a problem with the tire. Both golf carts back footing was slanted so all the chairs would scrape as we rode to the beach and you rode at a slant when riding on the back.

  Manager's Response:

  From the owner: "Hi Sydney, Thank you for sharing your feedback. I’m sorry to hear your experience wasn’t a five-star one, and I truly wish we had known about these concerns while you were here; we would have done our best to address them right away.
  The furniture in the home was purchased within the last few years, though we recognize that in a short-term rental setting, items can wear a bit quicker than in everyday use. We’ll definitely take a closer look at everything during our next visit.
  As for the stove, this is the first time anyone has mentioned an issue with it, but we appreciate you bringing it to our attention. We’ll make sure it’s inspected promptly to confirm it’s working properly. A later guest let us know about the shower head, and we replaced it as soon as we found out. That’s been taken care of now.
  Regarding the golf carts, one is a bit older, but the other is relatively new by golf cart standards. We include them as a courtesy to help guests more easily transport their beach gear. We know rentals can be pricey in the Village, so we try to offer these as an added convenience. While I understand some of these things affected your stay, I do hope there were still moments you enjoyed during your visit. We’re always striving to make every guest’s stay as smooth and comfortable as possible, and we truly value your input in helping us improve."

• Perfect for guys golf weekend!

  5/5

  Annual golf outing for group of 13. Perfect location to courses, restaurants, and bars! House was super clean and plenty of space.

  *This review was originally posted on Vrbo

• Guys golf outing

  5/5

  Great place to stay near really good golf courses and local restaurants

  *This review was originally posted on Vrbo