Myrtle Beach Condo w/ Balcony: Golf Course On-Site

Reviews

• 2/5

  Overall, the condo was clean. Great location. The issue we had was upon arrival our condo was not secure. Without code/key, we were able to walk right in. When needing to leave, we were unable to secure the condo. The electronic door keypad was not working. Contacted host, was provided another code for key lock box, no key. Contacted host again, nothing was resolved. Was told that the cleaners may have taken the spare key to the condo. My husband went and bought batteries for the door keypad thinking maybe that was the issue, it was not. Contacted host again, trying to see if there were any other options for securing the condo, no response back from her.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for your feedback—we truly appreciate you sharing your experience, and we’re glad to hear you enjoyed the condo and its location. When you reached out about the code not working, we weren’t aware that the door wasn’t locking. If we had been informed, we would have arranged for a locksmith immediately. The lock has now been replaced, and the issue is fully resolved going forward. We sincerely apologize for the inconvenience and appreciate your understanding.

• 3/5

  The location of this property is really convienent. The golf course view off the deck was great. There is a pool but we didn't get the chance to use it. Decor is cute and while all the linens were clean, it could use a deep clean - edges, baseboards, fans, etc were dusty. Beach towels not included which was a bummer. We also had a problem with the fact that it was not advertised that there was an interior Ring camera - while it was pointed at the door, we still felt uncomfortable with that and don't know if it had sound or not.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the Owner: "The baseboards were cleaned when I was there a few weeks ago. I am surprised that they were already dusty. On my next trip there, I will add the beach towels—I had not thought about it, so thank you for the suggestion. I will also speak with the cleaning staff to dust the fan and the baseboards. Thank you."

• Clean, Quiet, and Great Location!

  5/5

  This place was perfect for a short stay while moving my son out of CCU. A short distance to the airport, CCU, and the beach. Nicely decorated and clean. Enjoyed my morning coffee on the quiet balcony. Would definitely stay again!

  *This review was originally posted on Vrbo

• Bed bugs discovered morning of checkout

  3/5

  Unfortunately bed bugs were discovered morning of checkout. Our daughter was bitten multiple times on her arm and back. Bedbug located on her pillow and upon further inspection multiple located in the boxspring. Claim opened with Evolve/VRBO. Owner reimbursing cost of stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  "Hi Hollie, we’re truly sorry to hear about your experience and understand how distressing it must have been to discover bed bugs during your stay. Unfortunately, we believe a previous guest may have unknowingly introduced the issue, and while these situations can be difficult to prevent, we take them very seriously. 
  As soon as we became aware, we had the home professionally treated to ensure it was fully resolved. We also gladly reimbursed your stay, as guest comfort and safety remain our top priority.
  Thank you for your feedback—it helps us continue to improve."

• Didn’t even check in

  1/5

  Have had this property booked for months. Come down every year for a golf trip. Received a call 32 minutes before check in on the drive to the property. “I’m sorry, there are issues, the reservation has been cancelled.” Evolve offered up a few substitutions but they were 1 bedroom or a studio which does not work. Spent 2 hours finding someplace else. At least I will get a full refund.