Lovely Myrtle Beach Condo w/ Community Pool!

Reviews

• Great location

  3/5

  We had a great weekend. Would highly recommend this location, but you will need to bring your own iron and hair dryer.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Susanne, we're so glad you enjoyed your stay! We followed up with the owner after reading your feedback and they wanted to share the following:
  - Thanks for taking the time to leave your review!
  - There is a steamer located in the closet by the second bedroom. We have added a hair dryer to our list. We truly appreciate the recommendation!
  All guest feedback is taken into consideration so that we can continue to improve!

• Cleanliness needs improved

  2/5

  Great location for relatively newly renovated condo. Check in instructions need updated as they instruct to access keys in lockbox but door has keypad (which is a nice update.) Upon check in, the ceiling light in the front bedroom was non functional, even after changing lightbulbs, leaving no light in the room. Front bathroom toilet was fully clogged upon check in and I had to clear it. Master bath toilet fill valve needed adjusted for that toilet to work too. Master bath tub has full hair clog that prevented draining, but delivered hair back up into the tub from prior guests. Not a welcome addition to a shower. Master bath also had basket carefully staged with random prior guest toiletries that were left over. Open boxes of anti-diarrheal medication and half used shampoo, random q tips and aloe Vera are not amenities and should be discarded, not offered up to the next guest. If floor was vacuumed prior to check in, it was done very poorly as prior guest hair found throughout and on master bed and bed cover. Absent these issues, this would have been a nice rental in a great location. Well-decorated but these issues should be fixed to make it rentable.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi John, we're glad you enjoyed the location and the decoration of the home! We take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We have high standards of hospitality for our property and strive to make vacation rental easy for our guests. 
  - We recognize the concern about the keypad to access the home. We will update the check-in instructions to reflect its accurate process to gain access. 
  - It's important to us that the home is well equipped. The bedroom does have a remote that allows guests to control the light. 
  - We value the cleanliness and condition of the home. The bathroom was in working order and cleared by inspection prior to your arrival. To ensure efficiency, we will make sure the home is professionally and thoroughly prepared and address any issues if necessary. 
  - Communication is highly important to us and we maintain consistent availability. During your stay, we did not receive any contact. We encourage guests to contact us with any concerns while in residence so we have the opportunity to make things right - the local contact would have been happy to address the cleanliness issue immediately. 
  We truly go above and beyond, and we are confident that future guests will have excellent stays at our home.

• Making it RIGHT

  5/5

  The owner of this property is very understanding. I initially went through the service seeking accommodations and things were lost in translation, however at the end of it all the owner himself reached out to me directly to make sure I was taken care of. At a time when I needed it the most, and for that I will be forever grateful.

  Thank you so much for your constant communication and willingness to accommodate me and my family. You’re nothing short of amazing.

  I would most certainly would recommend this place to friends, family and readers of this review. The owner of this property cares and goes above and beyond to make it right, and that alone is the definition of comfort for a home away from home.

• *Wonderful holiday stay*

  5/5

  Wow!! This condo was very clean and well appointed. We had everything we needed for the Thanksgiving holiday weekend, the owners thought of everything. The patio gave us a wonderful view of the golf course and grounds. Our property contact was quick to respond to questions and very helpful. Overall 5star stay

  *This review was originally posted on Vrbo

• Beautiful and clean

  5/5

  We enjoyed staying here. It was just as the pictures show, very clean and beautiful. The owner was quick to respond to my questions. The location is great, although the traffic from the road can be a bit noisy. It didn't bother our family, but that would be the only thing I would I point out. I would definitely stay here again.

  *This review was originally posted on Vrbo