‘Cheyenne’ Ranch Retreat Near Raystown Lake!

Reviews

• Dirty

  1/5

  We were beyond upset at the conditions. Room was as pictured which we liked however. Upon arrival we found not 1 but 2 live cockroachs spider webs through our the cabin mouse poop on the furniture and the worst part was the water. It was so strong of sulfur that it made the whole room reak after a few seconds of running it. We only stayed 1 night because it was late when we arrived. We left around 830 the next am. Never asked for a refund for that night because I saw other reviews were people were denied. It ruined our anniversary trip unfortunately and I will not be back.

  Manager's Response:

  From the Owner: "My deepest apologies for ruining your anniversary! I will get to the bottom of the poor housekeeping. I hope you will allow us to make it up to you and your wife in the future."

• 1/5

  We arrived at approximately 7pm, and according to directions (late check-in after 7pm) I left a message but received no phone call back.A nice man on the Ranch gave me the entrance code. We entered the room to find dirty sheet rolled-up on the bed and dirty towels laying on the floor in the bathroom. I have pictures which I can post.It was awkward and disgusting and unclean. There was nobody present to address this issue with. We left promptly (around 8pm) and found a hotel room locally.

  *This review was originally posted on Vrbo

  Manager's Response:

  "We want every guest to feel comfortable on arrival. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - The nice gentleman the guest speaks of is the owner, who personally provided the entrance code and was available at check-in to help if any concerns had been raised. So, the statement that no one was available is inaccurate.
  - The guest did not attempt to bring the problem to our attention, even after just talking with us. The fact is that the issue could have been solved quickly had the issues been mentioned at the time, so the stay could have been enjoyed.
  We take great pride in being responsive and available to our guests."

• Cozy Cabin

  4/5

  We loved our stay! The added plus to our experience were the animals. It was really neat that there were pigs, chickens, horses, cats and other animals on the property. The website should be updated though because the ranch is not a 1 minute walk to Raystown Lake.

• Great little ranch!

  5/5

  This was such a cool place to stay, with horses and birds and piggies! Our cabin was tidy and clean and felt very comfortable. The owners are super nice and friendly!

  *This review was originally posted on Vrbo

• Everything was perfect!

  5/5

  My husband and I stayed for 2 nights in the Cheyenne cabin and it was perfect! Very clean and tidy. And the animals were an amazing bonus!

  *This review was originally posted on Vrbo