Buffalo Getaway w/ Charcoal Grill & Patio!

Reviews

• Nice house good location

  5/5

  House close to grocery, fitness, and dining. Quiet neighborhood. Good accommodations.

  *This review was originally posted on Vrbo

• Cozy Buffalo Getaway

  5/5

  This house is located in a quiet neighborhood. The driveway makes for easy in and out rather than street parking. Host made communication easy. We would definitely stay here again.

  *This review was originally posted on Vrbo

• Bill's dolphins game

  5/5

  My family and I stay hear for the bills dolphins game. It was perfect. 1/2 hour away from stadia

  *This review was originally posted on Vrbo

• Great location

  4/5

  We had everything we needed, beds we absolutely very comfortable and there was plenty of space. The property manager didn’t reply to text messages or emails about a few items in disrepair on our arrival. Nothing that impacted our stay, but communication definitely seemed lacking. We were there for UB Family weekend and the location was perfect. We would definitely stay again.

  *This review was originally posted on Vrbo

• Overpriced for what you get.

  3/5

  The beds were not comfortable, terrible pillows, basic things like paper towels in the kitchen weren’t provided, single ply toilet paper, no mirrors except in a small one in the bathroom, no towels set out and the ones I found smelled musty, no soap was in the shower and when we did find it it was just men’s shower gel,only one light worked in the master bedroom. Couch was super uncomfortable to hang out on and you could only face the tv, not great for conversations.no wine glasses, cracked glasses in cabinet. Over would not recommend unless you want to pay hotel prices for a less than comfortable stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Robyn, we’re sorry to hear that your stay didn’t meet expectations, and we appreciate you taking the time to share your feedback. We followed up with the homeowner and would like to address the following:
  -While we try to accommodate all guests' comfort, mattress taste is subjective. We're sorry the mattress and pillows didn't meet your preferences.
  -Paper towels and toilet paper are provided in starter amounts, and we’ll check to make sure everything is stocked properly for upcoming stays.
  -We're sorry for the inconvenience with the lighting and will repair the non-working light in the master bedroom.
  -We’ll also make sure the kitchen is fully equipped, including adding wine glasses and replacing any cracked glassware.
  -We wish you had reached out to the Guest Contact during your stay if there were any issues you needed addressed. We would have done everything we could to resolve them immediately so that you could enjoy the home.
  Thank you again for your detailed feedback. We’re committed to making improvements and hope we have the chance to provide you with a much more comfortable stay in the future!