'Casa Jemez' Luxury Santa Fe Escape w/ Mtn Views

Reviews

• 5/5

  Lovely, private property - quiet and set in nature. Very well appointed and everything you need in a kitchen. We really enjoyed our stay.Ask about whether a cat has ever been in the property if you are sensitive to dander.

  *This review was originally posted on Vrbo

• 5/5

  Great place. We will be back.

  *This review was originally posted on Vrbo

  Manager's Response:

  Paige - thank you for taking the time to write a review. We are pleased you enjoyed your stay.
  Richard & Julie

• Beautiful and relaxing

  5/5

  Condo was very well furnished and clean. The books about the area’s history and environment were helpful in deciding where to go for hiking, entertainment or food. The views were unbelievable and we never saw any neighbors so it felt like we had the whole area to ourselves. Would definitely stay there again.

  Manager's Response:

  Thank you for taking the time to provide a revie. We are so happy that our home met your expectations. We look forward to hosting you again in the future.
  Regards,
  Richard & Julie

• All too brief visit

  5/5

  This spot is perfectly appointed. Quiet, clean and comfortable. The interior is perfect. Richard was always readily available for questions. Highly recommended.

  *This review was originally posted on Vrbo

• Bad troubleshooting

  2/5

  The property is old and needs to be refurbished..The hot water in the master bedroom so also irconditining in the master bed room we're not working,,it took three days for the owner to make it right...The property managers EVOLVE ,,infact took more them three days to even respond to the problem...Not a good experience....

  *This review was originally posted on Vrbo

  Manager's Response:

  Owners response: "Dharmendra, the right vacation home is everything, and we're disappointed if this wasn't the one for you.
  - The house was recently updated all around; baths, kitchen, flooring furniture, lighting and repainting, and more.
  - The hot water issue in the master bath is because during our renovation we installed Dornbracht's very high-end plumbing fixtures. They do not operate the way a Home Depot shower would operate. As a matter of routine maintenance, the plumber had been there the week before we asked him to be sure the shower and sink fixtures were working fine and he calibrated them to the exact temperature. But this is a small house, not a hotel with unlimited hot water. There needs to be time between showers for the hot water system to catch up.
  - The house has new central air conditioning, there is also a small wall unit that works fine, and we did call to let you know how to turn it on. I'm not sure but maybe the AC was not turned on properly. The control panel for the central air conditioning is directly in front of you when you come in the front door and it is very easy to operate.
  - We apologize but the on-site property manager was ill and did not get to your concerns until a couple of days later. They are usually on top of anything that needs to be addressed.
  
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays. We will continue to give our guests the 5-star experience that we are known for."