Central & Spacious Townhome in Greensboro!

Reviews

• Below Expectations!

  2/5

  The townhouse was not as depicted in the photos. While it was very clean, it was an older property with fresh paint. The listing should be more transparent about its actual look and condition.There were several inconveniences during my stay. The internet didn’t work for half the time, and while the owner eventually responded and tried to fix it, it required a technician, which meant rearranging my plans. The master bedroom toilet was also broken, and while the owner did come to repair it, these maintenance issues should have been addressed beforehand.Basic amenities were lacking. There was no hairdryer, only one set of towels and washcloths, no detergent for laundry, and minimal toiletries. Additionally, despite paying a cleaning fee, guests are required to strip the beds and take out the trash.Another major drawback was the lack of TVs in each bedroom. For a three-bedroom townhouse, it would greatly enhance the experience if each room had its own TV.The owners were very kind and responsive, but they need to better prepare for guests and update the property to meet expectations. Overall, I would rate my stay 2.5 out of 5.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Seesa, thank you for your feedback. We're glad you appreciated the cleanliness and are sorry to hear about the issues you encountered. After sending your feedback to the homeowner, they’d like to share the following:
  - Our property photos and descriptions have remained consistent, accurately reflecting the townhouse as maintained since 2000. We apologize if it seemed different from your expectations.
  - We apologize for the internet and toilet issues during your stay. Despite being beyond our control, we understand the disruption it caused and acted swiftly once informed.
  - We ensure that a full set of towels, basic toiletries, and a hairdryer under the bathroom counter are available. We regret any oversight in communicating this effectively.
  - Regarding your suggestion about additional TVs, we currently provide TVs in the living room and the loft area. We appreciate your input and will consider it as we continue to enhance our accommodations.
  We value your feedback as it helps us improve our guest experience.

• Perfect Location

  5/5

  We enjoyed our stay and the location was great! The house was clean and comfortable.

  *This review was originally posted on Vrbo

• Fantastic

  5/5

  This was a great place. Very convenient to what we were in town for. The place was clean and very nice. We only had a minor issue with communication while there but apparently, that was due to a new number or person in charge of the communication. If we would have had an emergency it could have been a challenge. My guess is this was a one-off issue and not bear any concern going forward. overall rating after 21 days, or 14 days after the Host has submitted their review.Submit

  *This review was originally posted on Vrbo

• Great location and neighborhood

  5/5

  The townhouse was absolutely spotless and beautiful. Everything from communication,check in,accuracy of described property was spot on. There was even extras there such as toiletries,extra trash bags,paper towels and balloons that we did not expect. The neighborhood was quiet and well kept. We definitely recommend this property if you’re in the area.

  *This review was originally posted on Vrbo

• Convenient stay in Greensboro

  4/5

  Our family of four stayed for a track meet at A&T University. The location was nice, the neighborhood was clean and safe and the Harris teeter close by was great. We liked having 3 bathrooms and bedrooms. There was a slight musty smell downstairs and in the downstairs bedroom. The upstairs bedrooms seemed a little nicer. In general the house was clean but needs some updating and getting rid of the carpet would be a great idea for a rental house. Every bedroom needs nightables with lamps Kitchen was very modestly stocked and it needs a full size coffee maker. Check in process was easy and instructions and information about the rental provided were thorough and accurate.

  *This review was originally posted on Vrbo