'Heart of Bozeman' Townhome w/ Patio Near MSU

Reviews

• 5/5

  Convenient location. Quiet home.

  *This review was originally posted on Vrbo

• 1/5

  The owner of the property is so incredibly rude and that’s how we started our vacation. We needed help entering the property because there is a faulty lock system and when providing instructions she accused me of breaking her lock system while at the same time saying there has been problems with it. I had to remind her that I was looking for a solution and that I was w my family and we just started our vacation. Not off to a great start. The washing machine shakes and there is a label that says only put a few articles of clothes in which we did. Makes an insanely loud and long noise the entire time it’s running. The brown rug when walking in and running down the hallway is filthy. The neighborhood was going through major construction so it was constant noise. But the worst of everything is the loud and large barking dog who barks the entire time.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for sharing your feedback. We followed up with the owner, who would like to address the following:
  - We have hosted for four years and consistently received positive reviews, so we regret that your stay did not meet expectations.
  - The entry lock is a smart lock system that can be sensitive, and we are reviewing ways to make the instructions clearer for future guests.
  - The washing machine may become noisy if the load shifts, but it is fully functional when balanced correctly.
  - While construction nearby and a neighbor’s dog are outside of our control, we understand how this may have affected your experience.
  Your comments are appreciated and will be used to make improvements where possible.

• 5/5

• Great location in Bozeman!

  5/5

  The location is great. Easy to walk/ride/drive to Main St and other attractions. The house is well decorated and supplied. And the owner was easy to communicate with insuring we had a great stay.

  *This review was originally posted on Vrbo

• Fabulous property

  5/5

  The property was extremely clean and welcoming! The three of us had plenty of room to make our wedding planning trip so much easier. The beds were clean and the location was central to all of the vendors we needed to meet with. The beds were very comfortable allowing us to recharge for the next day. Many thanks for making this property available!