Cabin Retreat on Table Rock Lake w/ Fire Pit!

Reviews

• 3/5

  The host was wonderful, helped with answering questions and issues regarding the app for the door lock. Issues were not their fault. Tv remotes had no batteries, had to purchase some. Cable wasn’t working, discovered it had been disconnected from tv. Queen beds felt like they were actually full size. Disappointed to discover hot tub was only seasonal and the cabin wasn’t as close to the lake as we thought it would be from pictures/description.

  *This review was originally posted on Vrbo

• 3/5

  The cabin was nice and accommodate our crew perfectly. We were under the impression the cabin had its own hot tub and washer/dryer. This is not the case. The hot tub is at the front of the park and has no water in it and the washing machines did not work due to the water was off on all the machines. Messages host 2x and never received a response. We packed light with the anticipation of washing clothes. The walk to fish on the lake is pretty difficult. We were able to catch a few bass. Once again the cabin itself was fine. Just the pictures of it are generic pictures and may not be the cabin you receive. Some have propane fire pits and large decks. Some do not. Not getting any messages back from the host for being able to wash clothes is the biggest down side.

  *This review was originally posted on Vrbo

  Manager's Response:

  We're glad to hear the cabin was a good fit for your group. The homeowner would like to address the following:
  - The hot tub is not advertised as being next to the cabin, and it is taken out of service during the colder months to prevent freezing and damage.
  - The washers and dryers are available for guest use, and the water valves are located right next to the machines; they are turned off in winter to protect the appliances.
  - The photos on the listing reflect this specific cabin and are not generic; we're sorry if there was any confusion regarding outdoor features, as these can vary by unit.
  - We’re sorry you didn’t hear back, and it’s possible your message may have been flagged as junk and not received.
  Thank you for letting us know about your visit.

• 5/5

  Great location. The cabin is clean and well-maintained. The hot water and AC work well. The basement is very spacious. The beds are very comfortable. They have nice amenities (coffee maker, crockpot, shampoo, etc). The one negative is the door entry lock. It is almost impossible to lock/unlock if you aren’t tech savvy. An app is required to connect and then getting the app to connect to the lock is difficult. Overall, great place and would stay again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thanks for your feedback!! The lock doesn’t require the app to utilize the lock as the key code works without the app…sorry for the confusion.

• 5/5

• Celebration

  4/5

  We stayed at this VRBO property over the weekend and overall had a pleasant experience, but there were a few areas that could use improvement.The biggest challenge was the check-in process. The cabin number wasn't listed on the website orconfirmation details, which made finding the place frustrating. We tried contacting the homeowner multiple times but never received a response and eventually had to call VRBO support to get theinformation we needed.Additionally, the towels provided were quite worn and could definitely use an update. With a few small improvements-especially better communication and clearer check-in instructions-this could be a great stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Lori, we want every part of our guests' stay, from booking to check-in, to be smooth and stress-free, so we appreciate you pointing this out. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -  The cabin number is included in the address and in the additional comments along with a map to the actual cabin. sorry you didn't see this information.
  - We were experiencing phone issues at the time of your check-in, which prevented them from making or receiving calls, those have since been resolved.
  - The towels have been replaced, and we appreciate you flagging that detail.
  Thanks for your valuable feedback.