Walk to Beach & Main St Hyannis: Cape Cod Home!

Reviews

• 5/5

  Near Beach. Quiet. Well appointed. Everything one would need. Quaint.

  *This review was originally posted on Vrbo

• 5/5

  Very nice place

  *This review was originally posted on Vrbo

• 4/5

  Overall the house was as described however all of the furnishings and especially the carpets were much older than I expected. There were just too many old, worn out carpets on every surface which made the whole house feel dusty and not super clean. Bed lamp was falling apart, drawers were hard to open. The location is good, close to shops and restaurants in Hyannis. The house really has everything you need but it definitely could use some sprucing up.

  *This review was originally posted on Vrbo

• 5/5

  The house was the perfect size to spread out a bit, had everything we needed, very clean and cute. Took several walks to the beach and downtown. Great location

  *This review was originally posted on Vrbo

• 3/5

  If you’re needing a place to stay, it’s an ok option. But if you are spending time at the house I would not recommend. The location is great but everything else was on the more rough side.Before the trip even started, the communication with the Evolve property management was really over complicated and frustrating. I could never get a straight answer. Then, when I asked if we could check in early, I was told maybe and then communication was cut off until it was time to check in. The house was very musty and not very comfortable. Everything seemed very old and not clean. The bedding smelled, the kitchen cups smelled, the beach chairs were broken, the beach towels were ratty, two beds had stained sheets and the pillowcases had holes or (possibly blood) stains on them (photos attached). The hair dryer is so old, the products in the bathroom or kitchen were borderline expired, overall not great. We booked this place for the location and what looked like a nice charming place but it really didn’t meet the mark.

  *This review was originally posted on Vrbo

  Manager's Response:

  We’re glad you liked the location, but we’re sorry some aspects of your stay didn’t meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to clarify the following:
  – Early check-in isn’t always an option, which is why the 4 PM check-in time is clearly noted in the listing and pre-stay communications. From our team at Evolve, we responded to your questions and provided assistance, though we regret that it wasn’t as helpful as you’d hoped.
  – The home is accurately represented in the listing and professional photos. The rates are aligned with what we offer, and it’s a comfortable, correctly advertised option in a great location.
  – We wish you had reached out during your stay to share your concerns. We never heard from you on any of these items, but we’ve taken note of your comments on cleanliness, linens, amenities, and stocking. Our cleaners consistently do a great job preparing the home, and we’ll continue to monitor these areas moving forward.
  The homeowner and their team work hard to provide the best possible guest experience, and we look forward to this property continuing to host many satisfied guests.