Central Hotel Condo: Walk to Waikiki Beach!

Reviews

• An Unmitigated Disaster

  1/5

  BLUF: Do Not Book This

  I booked this property for 18 nights. The lack of reviews made me nervous, but being a host myself I know everyone has to start somewhere, so I booked.

  Evolve communicated check in instructions. I was feeling good.

  My family of four, including a 5 year old landed in HI from NJ after 18+ hours of travel and arrived at the hotel to find out there was NO parking. The listing said it came with one parking spot (which you had to pay for) but there was no available parking.

  That’s not the worst.

  I tried to check in to this unit at 5 PM on the day of check-in (2 hours past check-in time). The hotel had no record of my reservation, even though the check-in instructions told me to check in at the front desk.

  I tried to call the “local host” - FYI Evolve (the main host is a giant company)- anyway, the local host didn’t answer the phone. So here I am in a lobby, awake for 19+ hours at this point, a sleep deprived 5 year old, and an unresponsive host.

  I then called Evolve, who was able to get a hold of the “local host,” who Evolve told me to give the local host 15 minutes. I waited for the local host to call me. He still did not call. Then called the host myself. He answered. He said the room would be ready shortly. It was another HOUR before we were able to get into the room.

  When we walked in it was trashed. Dirty towels, bedding, hair, and trash everywhere. I tried to call the “local host” back and he did not answer. Getting a refund took one month!

  *This review was originally posted on Vrbo

• 2/5

  the location is very good you have everything close. in the publication they offer parking paying 35 dollars a day. but it wasn't like that because when I asked about parking they told me that there wasn't and that I had to locate outside and that's where my problems started because the closest I got was 5 blocks away and paying fees of more than 45 dollars. On the other hand, the room was not agreed to accommodate 4 people. There weren't enough towels for that number of people. the cutlery was not enough. the cutlery drawer opens barely to put your hand in and the walls and doors need painting. you can add a little to make your stay more pleasant for one. invest a little. and you will earn more.

  *This review was originally posted on Vrbo

• Great location in Waikiki

  4/5

  Easy check-in; great location. Very nice layout for our family; the place could use a little touch up to make it top tier.

  *This review was originally posted on Vrbo

• Bedbugs

  1/5

  We were denied our room due to “bedbugs” to quote the representative- you won’t get to actually talk to an owner. 3rd party called evolve took hold after the purchase and things did not happen. They canceled day before via email - if you’re traveling to Hawaii you might not be on your email while traveling.. we weren’t called or given voicemail / text and we’re surprised when the room wasn’t ready.

  *This review was originally posted on Vrbo

• Unfortunate stay, well priced but misleading pictures

  2/5

  Smelled like urine, chipped walls, stained carpets. Our expectations were not super high due to the fact that this was a last-minute booking at the end of the trip due to a positive Covid test for my wife and daughter. My daughter cried for 15 minutes when she got in the room and it did not get better. The room was disgusting. Legitimate hair and sand in the bed. I attempted multiple times to call the office to contact the agent and received a answering machine every single time.

  *This review was originally posted on Vrbo