Waterfront Escape on Blue Ridge Lake w/ Dock!

Reviews

• Wonderful Two Family Vacation

  5/5

  The views were everything I needed. The beach was a pleasant surprise that the kids really enjoyed. The dock was wonderful for tying the pontoon to and jumping and swimming off of. This will be the highlight of the year for four very active young boys aged 3-7.

• Great house

  5/5

  Highly recommended

  *This review was originally posted on Vrbo

• Cleaning

  4/5

  Did not feel as though the property was as clean as it should have been. The master sheets did not look clean so we took them off and washed them as well as the bunk beds. Back deck rug was not very clean but I took the broom and cleaned it off. The grill had to be cleaned to use it and the gas tanks were pretty much empty. The property otherwise was very nice and pleasant and we enjoyed the rest of the stay after the initial clean up.

  *This review was originally posted on Vrbo

• Great Location

  4/5

  The property was located in a little cove area with a fabulous view of Lake Blue Ridge. The little beach area was a great addition for our two grandchildren. We rented a pontoon boat for the weekend and the dock was very short walk from the house. The inside of the house accommodated our family but would recommend updating the linens and towels and also add some additional kitchen items. Would definitely stay here again!!

  *This review was originally posted on Vrbo

• Negative

  1/5

  Items not working. The internet did not work when we arrived. Had to spend time on the phone to get it fixed instead of relaxing. Was repaired next day. Dryer did not work. Made owner aware 2nd day of our stay. Was told it would be replaced on 3rd day of our stay. Dryer was never replaced during our stay nor did anyone get back with me as to why. Place is beautiful but horrible customer service.

  Manager's Response:

  Hi Tamara, we appreciate your feedback, and we are committed to providing an excellent experience for our guests. Here are some insights from the homeowner:
  -We resolved the internet issue within 24 hours of your check-in and provided advance notice about the problem and scheduled repair. A technician was dispatched and resolved the issue the following morning.
  -As for the dryer, despite efforts, the technician was unable to repair it. Consequently, we have installed a new washer and dryer unit to enhance the guest experience.
  -Our records indicate that you contacted Evolve and were issued a refund for the inconvenience caused by the dryer. We hope the steps we took to address these issues helped to mitigate some of the inconvenience.
  We strive to ensure that every guest enjoys the best possible stay, and we eagerly anticipate hosting many more satisfied guests at this property, as evidenced by our other reviews.