Resort Access: Pet-Friendly Home in The Villages!

Reviews

• 4/5

• 4/5

• Florida trip

  5/5

  Property was. Clean and neat furnishings are comfortable Landscaping could use some attention

  *This review was originally posted on Vrbo

• Amenities

  4/5

  Amenities were very sparse. For 4 adults: No soap in the bathrooms. 1 bath towel per person for 4 days. 1 pillow per person on beds. 1 extra trash bag. 1 specific bag required to be used for recyclables - far too small. 1 extra roll of toilet paper in bathroom. 1 roll of paper towels. No Kleenex. Other than the amenities, it was a lovely place to stay.

  *This review was originally posted on Vrbo

• Security cameras

  2/5

  There are security cameras in the driveway and patio side. We covered the patio side and the owner text and said it was for irrigation but neighbor said the line was broke and it never watered the whole month we were there. The patio set is rusty anyway. The landscape has weeds growing out of the bushes 2 to 3 feet high and pots of dead plants. You have to leave when running the dish washer or laundry since it is so loud. The master bed is very soft and uncomfortable. The golf cart gas gauge does not work and one strap is broke so only holds one set of clubs. The amenities lists a gas grill but there is not a gas grill. The overall house is fine and the location is awesome but because of the items listed, we would not stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Cindy, we appreciate your feedback and are sorry your experience didn’t meet your expectations. We followed up with the owner after reading your feedback, who would like to address the following:
  - Landscaping & Patio: We will address the landscaping promptly to improve the outdoor experience. The patio set’s condition will also be reviewed.
  - Amenities: The gas grill has been removed from the listing, and we apologize if this caused any confusion.
  - Golf Cart & Bed Comfort: The golf cart gauge may not display accurately due to air pressure, but as long as fuel is visible, it is sufficient for use. We will inspect the gauge and strap to ensure proper functionality. Bed comfort can be subjective, as we have not received complaints in the past.
  - Noise from Appliances: We’ll assess the dishwasher and laundry machines to see if improvements can be made to reduce noise.
  - Security Cameras: The cameras are in place for property maintenance and guest safety. Covering them may interfere with these purposes. We will update our listing to clearly reflect the presence of these cameras.
  Thank you for sharing your thoughts. We’ll use your feedback to enhance the guest experience.