Canal-Front Cape Coral Family Home: Pets Welcome

Reviews

• 5/5

  It was a beautiful home and the pool is large and clean. They provided tons of beach towels! I washed them and put them back in the baskets, I was so appreciative to have them. The management company is very nice and responsive. I've stayed in 4 VRBOs in Florida and this is my favorite house.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you so much for your review! We are so glad you enjoyed your stay!

• 4/5

  The location and house were very nice and provided a peaceful setting to spend time with family. However, I was unable to reach the owners or property managers by email or phone during our stay. When we arrived, the mailbox was down, and the house was not stocked with paper towels or extra toiletries. In addition, the guest bedroom’s ceiling fan lights did not work, and the fan itself was vibrating and overheating without moving. I attempted to reach out about this issue but did not receive a response. Overall, the property was comfortable and enjoyable, but communication and a few maintenance details could be improved.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: “We’re pleased you enjoyed the home’s peaceful setting and the time spent with family. The mailbox has been repaired, the ceiling fan addressed, and we’ve reinforced communication with our management team to ensure guests can always reach us. Guest comfort remains our top priority, and we’re committed to providing welcoming, worry-free stays.”

• Communication lacking

  4/5

  Location was great very quiet beautiful neighborhood. Burrowing owls a few houses down, a bonus! Lighting in the kitchen for early mornings very poor. Apparently no ability to control house temperature Alexa was supposed to respond to this but did not! Property manager did not respond to concerns in a timely manner at all! They need to beef it up! Otherwise the home was clean, beds were comfortable, nice pool, nice bikes to ride, plenty of room for our chocolate lab to roam.

  *This review was originally posted on Vrbo

  Manager's Response:

  We want our guests to feel completely comfortable during their stay, so we appreciate you sharing this feedback. We followed up with the homeowner, and they wanted to share the following:
  -The kitchen has both under-cabinet and can lighting, and we’ve confirmed that all are in working order.
  -The home’s overall temperature can be controlled through Alexa, though it may also be adjusted manually. To be safe, our property managers will double-check the system to ensure smooth operation for future guests.
  We’re glad you enjoyed the clean home, comfortable beds, pool, and quiet neighborhood, and we look forward to hosting many more great stays here.

• 5/5

• 5/5