Creekside Chalet w/ Hidden Spa and Private Beach!

Reviews

• 2/5

  There were two primary concerns that impacted our stay: **Refrigerator Ice Dispenser:** Upon using the ice dispenser, I discovered a concerning amount of mold and residue inside the unit. **Hot Tub:** The hot tub was one of the main reasons we chose your property. Unfortunately, it had an unpleasant odor and visible dirt and oil buildup, which made it unusable. There were also some maintenance issues around the area, such as limited lighting, a dead bird stuck under the gate door. I understand some of these could be beyond their control, the overall condition of the hot tub was disappointing.Additional observations included:- Dirty baseboards and walls throughout the property- Food particles found on a decorative pillow in the upstairs bedroom- Smudges on mirrors and a significant amount cobwebs surrounded the gorgeous windows.-Given that the skylight opens up to a porch, it could be easily cleaned, perhaps the cleaners were unaware. Despite being one of the coolest features, its dirtiness detracted from its appeal.- Most of the dishes required cleaning before we felt comfortable using them.It was ashame because our experience would have been much better had some basic cleaning (that would be expected for the price) been done. Its been 5 days since I sent these issues to the properties contact but have yet to get any response. Overall I would have to say that this should be ones last choice if needed but a hotel room experience would have been better.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "We always want our guests to have the best experience possible, and we’re sorry to hear you encountered some issues during your trip. We wish we’d had the chance to address these items during your stay, as our on-site manager lives a short distance away and can handle same-day concerns. We’re also making that contact information even more prominent in the arrival materials.
  - The hot tub is cleaned after each stay, and we’ve instructed our maintenance person to drain, sanitize, and replace the filters. The hot tub is nestled in an old-growth redwood grove, so wildlife like blue jays and hummingbirds is abundant; we’re sorry we didn’t find the fallen bird before your arrival. This is a dark-sky community, so lighting is intentionally limited to enhance stargazing.
  - Cleanliness is a top priority for us. We’ve asked our cleaning service to disassemble and sanitize the refrigerator’s ice bin and replace the filter. The dishwasher is relatively new, but we’ll have it checked to ensure it's cleaning thoroughly. We’ve reminded the team to check for smudges on mirrors and to give extra attention to baseboards, walls, and high windows for cobwebs during scheduled deep cleans.
  We take pride in the positive feedback we receive about cleanliness, and are sorry we fell short of your expectations. We’ve addressed your concerns with the relevant teams so future guests receive the exceptional service we strive to provide."

• Perfect place to enjoy family and the northern CA area.

  5/5

  We thoroughly enjoyed our stay in Manchester. The VRBO was fantastic. Spacious, well stocked, and quiet. We did not get to Irish Beach but wish we had. We would recommend this home to anyone hoping for a nice get away.

• 5/5

  My family and I (husband & 2 teens) came up to spend some quality family time. This place really delivered. We enjoyed nights in the hot tub as well as family bbq dinners. We watched the sunset at Irish Beach and saw a few deer on the road back to the chalet. The beds were comfortable and the kitchen was stocked with everything we needed. We spent the days exploring the coast and even made it to the Arena Theatre to watch “How to train your dragon”.. A great little theatre built in 1928. Overall we would love to come back again!!

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for your awesome review. We are delighted you enjoyed your stay at Creekside Chalet and will welcome you back again at any time.

• Outstanding rental

  5/5

  This property was beautiful and perfect for our weekend girls trip. I will be back with the family in the future.

  *This review was originally posted on Vrbo

• Perfect place in our favorite little neighborhoos

  5/5

  We love this neighborhood and stay there every year. Quiet place with friendly neighbors and access to our favorite little private beach down the road. The property was pretty and comfortable and we all really enjoyed taking some time away there to wind down and relax

  *This review was originally posted on Vrbo