2 Mi to Coachella: Indio Home w/ Fire Pit!

Reviews

• Lovely and comfortable home

  5/5

  We needed a location that was close to the tennis courts at Indian wells and this listing ticked all the boxes. The stay was super comfortable, clean and convenient. Would have been better if the amenities location and instructions were clearer.

  *This review was originally posted on Vrbo

• DO NOT RENT THIS PLACE!!!!!

  1/5

  DO NOT RENT this place!!!!!!!! Unable to attach pics to prove! Please allow photos. There are so many things wrong that there is not enough space to include them all. Washer burned. Dryer missing handle. Fridge, toaster, outdoor furniture, toilet seat broken. Hot tub disgusting. Evolve and VRBO declined our refund because host didn’t want to refund us.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sheryl, we take guest concerns seriously and want every stay to be a great experience. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We worked hard to address your concerns during your stay and responded quickly to your needs. A partial refund was issued as a result of your feedback.
  - We are inspecting the home and addressing any necessary repairs, including the washer, dryer, fridge, toaster, outdoor furniture, toilet seat, and hot tub, to ensure future guests have a better experience.
  We appreciate your feedback as we continue to improve for future guests.

• Family vacation

  5/5

  Our stay was overall amazing, from the beginning to booking online to the emails with instructions and important information that will make my arrival calm and quick with no issues. To the security that they had to make sure we are safe, to the friendly neighbors that will pass by with the wave, to ensure our family we picked a safe area to spend our vacation at. Thank you for the great memories to the amazing view we had for our family vacation our family will definitely go back the next time around.

  *This review was originally posted on Vrbo

• It was ok

  4/5

  Didn't like having to access the area through one entrance only.

  *This review was originally posted on Vrbo

• Microwave and kitchen sink faucet broken

  2/5

  Use title to figure this out

  *This review was originally posted on Vrbo

  Manager's Response:

  Shared from the owner: "Bruce, Thank you for bringing these issues to our attention. We sincerely apologize for any inconvenience you experienced during your stay. Rest assured, we have thoroughly checked the items you mentioned, and our maintenance team has confirmed that both the microwave and kitchen sink faucet are now fully operational.
  
  Your feedback is invaluable to us, and we appreciate your patience as we thoroughly addressed your concerns. Please accept our apologies once again, and we hope to have the opportunity to welcome you back for a more seamless experience in the future."