Beautiful Bakersfield Home ~ 8 Mi to Downtown!

Reviews

• Home Has Potential But Was Unsatisfactory

  2/5

  The home worked for our large family but unfortunately we had a bad experience from the time we arrived. When we arrived at 3:35 pm, the cleaning ladies were still there and didn't leave for another hour after our arrival. The kitchen didn't have a lot of supplies. No knives (at all), no dish towels, 1 roll of paper towels and a pan that had the non-stick coating peeling off the entire pan. The bathrooms had 2 bath towels in each bathroom. For a group of 10, that didn't work out so well. There were no extra towels in the house. Their security system beeped the whole 3 days we were there. They told me to lower the volume, but there wasn't a volume to lower. The property management co. accused me of having 16-18 people at the house. THAT NEVER HAPPENED and they can look at the camera if needed. They also said the neighbors complained that we had one car parked in the street and wanted us to move it. It almost felt like I was being harassed. Last but not least, the smoke alarm had a low battery, so it beeped for 10 hours every 3 minutes before I threatened to not pay for our last night there. They finally sent someone out at 8:30 pm to change the batteries. My 90 yr old father and his 88 year old sister were there to see each other for a visit. The house was a nice space, but the owners really need to add more house supplies and knives for cooking, and have their prop mngt company stop making false accusations and respond to issues in a timely manner.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Elizabeth, we want all of our guests to have a smooth and enjoyable stay, so we appreciate you sharing your experience. After reviewing your feedback with the homeowner, they’d like to provide some insight:
  - The cleaning team worked hard to prepare the home, especially with a tight turnaround from previous bookings. We appreciated your patience and allowed you to enter as they finished up.
  - The kitchen is stocked with a variety of appliances and utensils, but we will add details to the guest book to help future guests locate items more easily. Additionally, we provide one bath towel per guest.
  - The security system beeping was due to open windows triggering an alert. Once clarified, we provided guidance on how to resolve it. Once it was confirmed that the beeping issue was the smoke alarm, we quickly arranged for battery replacement, even on a busy holiday weekend.
  - Regarding parking, we asked that vehicles use the designated driveway or street parking directly in front of the home.
  We appreciate your feedback, as it helps ensure a great experience for future guests. Thanks for taking the time to share your review!

• Great home

  5/5

  Rented a few times for work trips.

  *This review was originally posted on Vrbo

• perfect

  5/5

  Everything perfect

  *This review was originally posted on Vrbo

• Very good

  5/5

  Everything perfect

  *This review was originally posted on Vrbo

• Great Place with Luxury

  5/5

  It was nice to stay at a peaceful place. we were 11 people and very comfortable. It is a huge house. Kids had so much room to run around.