Tucson Vacation Rental: Near Saguaro National Park

Reviews

• family birthday gathering

  5/5

  The property is very private and has excellent views of the Santa Catalina Mountains. We were at first hesitant about being close to the private airstrip but it was not exceptionally busy or loud and was actually fun to see the small planes fly in and out.The property manager was very attentive to our needs as several small issues did arise. These were handled quickly. We were also able to speak to the owner directly about the pool heating and hot tub. He was very helpful and accommodating.If there is have a full house, we had 9 people staying at the home, it was suggested that additional dining chairs be available since the indoor table has chairs for only 6. There are no other side chairs in the house that are table height. The outdoor dining also only accommodates 4 at either table, one of which is a high top. However the outdoor furniture is moveable and can be arranged to accommodate 8. Overall this is a beautiful property and would recommend to those wanting seclusion, great views and lovely, large back yard area with pool and hot tub.

  *This review was originally posted on Vrbo

• Views On Both Sides A Bonuss

  5/5

  This property is wonderful! The views are amazing and the bonus is the planes taking off from the private runway. Everyone has their own space. You feel like your in your own community. Highly recommend!

  *This review was originally posted on Vrbo

• Arizona Trip

  5/5

  Amazing house and gorgeous views/ backyard. The master shower was always cold though. Other than that it was absolutely amazing and so fun watching peoples planes take off!!

  *This review was originally posted on Vrbo

• Amazing property

  4/5

  The house and yard are well-maintained. Everything we needed was provided. We did have difficulty getting into the property as the door code wasn’t changed and internet/phone service made it difficult to contact the property manager but we got it worked out. Also, we paid for the pool to be heated and that didn’t happen until day 3. But overall our stay was great!

  *This review was originally posted on Vrbo

• Disappointing and Frustrating

  1/5

  Pool and spa did not work during stay at property. Property management team was not helpful. Bathroom to one of the rooms was locked and unaccessible. Never found garage remotes so parked outside during stay. Although we were only able to use half the property, I am not being refunded half of payment. Accidentally left credit card at property and I am being charged $90 to get cc back due to service fees and postage.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Christina, we want every guest to feel well-supported and have full access to everything advertised, so we’re sorry to hear that your experience fell short. After reviewing your feedback with the homeowner, they wanted to share the following:
  -The pool and spa heat issue was resolved by the last full day of your stay, and the homeowner has refunded the pool heating fee as well as 40% of your rental rate.
  -A garage door opener was available when you arrived, but the garage is also accessible without it, so parking inside should still have been possible.
  -The homeowner was not aware of the locked bathroom during your stay. If this had been brought to our attention, we would have acted quickly to resolve it.
  -Regarding your credit card, the homeowner covered the retrieval cost except for postage fees.
  Thank you for bringing these details to our attention, as guest feedback is essential for our continuous improvement. We hope this experience doesn’t deter you from staying with us again and that we’ll have the chance to provide you with a smoother experience in the future.