Close to Hiking & Dtwn: Mtn-View Prescott Home!

Reviews

• Don't do it!

  2/5

  The property itself wasn't bad. There were no directions for the electric fireplace(one of the reasons I booked this place) once we got it started it didn't put out heat because it was sitting too low. The heating units barely worked at all so we spent the weekend in sweatshirts and jackets. The kitchen didn't have an type of mixing bowls and no directions for the coffee pot, it brews grounds and k pods. The house definitely could've been cleaner and the chairs in the dining room looked like they were picked up on the side of the road! One even has a large hole in the back rest and most of them had nasty stains!!While looking through the cabinets I found mouse poop. I get that mice get in the house but it looked like it's been there awhile. In the 1/2 bath was a sign that says if you run out of TP text. I texted the contact regarding the problems with this rental and never heard back. There were 5 adults in my group, you think they could leave at least 1 extra roll of TP!! We had to go buy our own so we took them with us when we left! Just not enough words to describe how disappointed we were with this rental!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Theresa, we're truly sorry to hear that your stay wasn’t as comfortable as it should have been. After reviewing your comments, we followed up with the homeowner, and they wanted to share the following:
  - We take all comments to heart and value the opportunity to improve. The pest issue has already been addressed, and we are implementing measures to prevent it from occurring again in the future.
  -We will ensure the kitchen is fully stocked with mixing bowls and take steps to refresh the dining chairs, ensuring a more comfortable and enjoyable experience for future guests.
  -Regarding the mini splits, we’ll check them to ensure they’re working as intended, though we’ve had no previous HVAC issues.
  -As for the missing toilet paper, we apologize for that oversight and will make sure it's fully stocked moving forward.
  Thank you for your feedback! We hope you’ll give us another chance to provide a five-star experience during your next stay!

• Cleanliness

  2/5

  It could have been a little cleaner there was dentures and water in the downstairs bathroom upstairs bathroom had old makeup the master bedroom upstairs to lock on the sliding window was broken the TV downstairs we couldn't watch TV the entire weekend because it would not work

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Roque, we take cleanliness and functionality seriously, so we appreciate you sharing your feedback. After following up with the homeowner, they’d like to share the following:
  - We take our guest feedback seriously and all cleanliness concerns have been thoroughly addressed to ensure the home meets our high standards.
  - The sliding window lock in the master bedroom has been repaired, and after further investigation, it was determined the TV issue was caused by someone logging out of the Wi-Fi, but this has been resolved and is working perfectly now.
  We’ve addressed your comments so future guests can enjoy a seamless stay. Thank you for taking the time to share your experience!

• Prescott family trip

  4/5

  The house was well cleaned and cared for and the Evolve team worked with us based on our arrival time. There was plenty of space, towels, bedding etc. They did their best to create privacy but the back of the deck was against the driveway and a road. over all it was a relaxing stay close to shopping, hiking and downtown. And I would stay here again.

  *This review was originally posted on Vrbo

• Prescott family trip

  4/5

  The house was well cleaned and cared for and the Evolve team worked with us based on our arrival time. There was plenty of space, towels, bedding etc. They did their best to create privacy but the back of the deck was against the driveway and a road.

  over all it was a relaxing stay close to shopping, hiking and downtown. And I would stay here again.

• Family weekend

  5/5

  Location was great a little bit away from downtown but only a 5 minute drive.

  *This review was originally posted on Vrbo