Poolside Oasis in Glendale w/ Desert Surroundings!

Reviews

• Could be better

  3/5

  We got a late flight down from Seattle and the code I was given to open the door didn't work, and no one answered any the calls or texts to the support/host. We were just about to leave to go find a hotel, when I got a short text to try another random number. That worked so we got in - finally! No follow-up call or text that night or the next day saying what happened or apologizing. Nothing.The house was ok, clean and good location for visiting the Mariners spring training. All appliances and furniture were in good shape. Beds were pretty good. Ceiling fans in every room was nice. The kitchen cabinets were pretty beat up, drawers about to fall out. Pool not heated. No plastic cups for use poolside and not allowed to use glass. Could not start outdoor grill. No soap or body wash for showers, only shampoo.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Eric, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
  - Check-in: I apologize for the check-in issue and delayed response. The alternate code was provided to ensure access, but I regret the lack of follow-up.
  - House & Amenities: Glad you found the home clean and well-located. We’ll inspect the kitchen cabinets, ensure pool-friendly cups are available, and check the outdoor grill.
  - Communication: I strive to be responsive but was delayed due to medication. I appreciate your patience and regret any inconvenience.
  Your feedback helps us improve, and we hope you enjoyed your visit.

• Great property

  5/5

  Great stay if only it was warmer to try out the pool and wish there was in suite laundry.

  *This review was originally posted on Vrbo

• Great house in Glendale

  5/5

  House was very nice, convenient location to stores and restaurtants. Clean inside and out, comfortable, great amenities and easy to check in and out. Quiet neighborhood - nice pool (but too cool to use in November) and patio was very welcoming. Welcome book provided good suggestions for restaurants, we used the info! Family agreed we'd like to stay here again.

  *This review was originally posted on Vrbo

• Perfect!

  5/5

  This accomodation was perfect for us. It was just what we needed and close to family we were visiting. Our grandkids from Phoenix got to enjoy the pool.

  *This review was originally posted on Vrbo

• Pleasant Surprise!

  5/5

  I wish there were two categories of VRBOs - one for places that just give you the minimum for your stay and one for a place like this - nicely stocked. We had everything we needed for our stay - good towels, pool towels, coffee, snacks, spices, basic kitchen needs (oil, vinegar), soap and shampoo, paper towels, nice toilet paper. I suspect some of the kitchen items were left over from previous guests, but I like that they left them as opposed to taking all the supplies. The property was clean and private. The pool was nice, but a bit cold for us in March. We did enjoy just laying around the pool and dinners on the patio were great. I had one issue at check in - because I didn't read the directions correctly, and they responded right away! No other issues all week. If you like the Glendale area, this is a good choice.

  *This review was originally posted on Vrbo