Private Patio & Grill: Lakefront Chandler Home

Reviews

• Great location but could have been cleaner

  3/5

  Wish I could upload pictures of the dirt on the floor. Our socks had to be changed every time we walk through the house without shoes. Wash cloths had black stains on them that looked like hand prints / time to change them out. The biggest frustration was the TV with only antenna service. allowing a few basic channels. Furniture is the same furniture I had 25 years ago. It is a shame because the house is in a nice location but everything is done on the cheap. Location is the only reason it has a 3 star rating.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Michael, we're glad you appreciated the location but we're sorry to hear some aspects didn’t meet your expectations. We followed up with the homeowner after reading your feedback, and we wanted to share the following:
  – Our cleaning team took photos of the floors immediately after preparing the home to confirm they were clean for your stay. We’ve stocked a closet with a variety of towels and washcloths, many of which are brand new. If any appeared stained, you’re always welcome to swap them out for a fresh set from the selection available.
  – A new smart TV has been ordered and will be installed as soon as there’s a window between guest bookings.
  – The furnishings are accurately shown in our professional listing photos, giving guests a clear idea of what to expect.
  The homeowner takes great pride in creating a welcoming environment for guests. Thank you for your feedback, and we’ll continue working to ensure a positive experience for all future visitors.

• Lovely Lake House

  5/5

  Overall we had a lovely time. The house was very big and fit my family perfectly, with some space that allowed for more privacy. Great communication from the host. The backyard on the lake was the best feature. It was very peaceful and serene. Lots of fish in the lake. We enjoyed our paddleboat excursions. The fireplace came in very handy with the colder days and nights. Beds were comfy. Couch was okay. A few things to note: there was no paddle board, nor any spices. Kitchen did end up having what we needed but missing a few things here and there. New cookware though. Some things throughout could use updating but wasn't a big deal for us. The TV situation was probably everyone's biggest gripe. There's just one smaller TV in the living room, not a smart TV, it just had satellite cable which was in and out depending on the weather. So bring a Firestick or Roku! But overall everyone had a very nice time and we did enjoy our stay.

  *This review was originally posted on Vrbo

• Nice view

  4/5

  The home was large, but not generously lighted. It lacked cooking pots and pans.

  It had a nice patio and peaceful view of the lake.

  Issues like the unique way the shower operated and low battery in front door lock were quickly resolved.

  Overall, an OK place to stay.

• Great location

  3/5

  The property and neighborhood are great. The basic home ammenities such as paper products kitchen utensils and clean, updated furniture are lacking, but can easily boost.the appeal and ratings by minimal investments. The dirtiness when we arrived was the worst and most disappointing part.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  "Hi Mark, thank you for your feedback—we’re glad you enjoyed the property and neighborhood, though we’re sorry certain aspects of your stay didn’t meet your expectations. The home was thoroughly cleaned before your arrival, with fresh linens and towels provided, and when additional items were needed, the property manager promptly delivered them.
  While we strive to maintain high cleanliness standards, pet-friendly homes can sometimes present challenges in removing all pet hair in one cleaning. We also wish any concerns had been brought to our attention earlier so we could have addressed them during your stay. Your comments on the amenities are appreciated, and we’ll keep them in mind for future improvements.
  Thank you again for your review."

• Outstanding Place

  5/5

  This was an outstanding home with a lot of space! Loved the patio with a beautiful view of the small lake/pond. Comfortable bed in a gorgeous bedroom! Loved our stay!

  *This review was originally posted on Vrbo