Tranquil Family Retreat w/ Views on Lake Desoto

Reviews

• Wonderfull house

  5/5

  It is renovated, very clean and very cozy. We enjoyed our stay and would visit again.

  The kitchen is great and very well equipped. The access to lake is easy and we spent a lot of time on the deck.

• 4/5

  This is obviously a well-loved home. Great size and fabulous lake view; however, a more complete description would have been better. Our group was all over 70 years of age . . . all athletes there for a tennis tournament, but still, over 70! The indoor stairs to one of the lower bedrooms was extremely steep with a charming, decorative nautical rope instead of a handrail - hazardous for the best of folks. The other bedroom on the lower level is accessed from the outside only and has only a half bath, no shower. The full bath on the upper level has a nice walk-in tub but no regular stand-up shower. A more complete description would be helpful for decision-making, especially for senior citizens and families with small children.Information on the TV access would be helpful in the information book provided; however, the information consisted of nicely curated booklets on each of the kitchens high-tech appliances, which were truly of no help at all. More information about TVs, expectations of check-out duties of guests, etc. would be useful. We were lucky to happen onto the owner who gave us info on the use of the thermostat and a couple of other things that would have required a call to the property manager.There were plenty of very nice towels in the bathrooms. The kitchen had every utensil possible with dishes, serviceware and pots and pans to cook for a family!

  Manager's Response:

  "Thank you for your review and for staying with us. We're glad you enjoyed the size of the home and the lake view, and it was a pleasure to meet you during your stay. We're sorry the description did not give you the full picture, and we appreciate your suggestions about the bedroom and bathroom layout, the stairs and the TV information. We hope you enjoyed your stay."

• 2/5

  The downstairs was not clean when we got there at 4:30, and one of the rooms smelled like cat pee. The trash was completely full and spilled out all over the drive. The owner said that trash pick up was the same day, we heard the truck, but they did not pick up the trash. We were short towels in extra bathroom. Dust and bugs on windows sills and corners of the room floors.

  Manager's Response:

  We're sorry the home's cleanliness and overall condition fell short of expectations upon arrival. We understand how frustrating the issues with the trash, towels, and housekeeping must have been. We addressed these concerns promptly and appreciated the opportunity to speak with you directly. We're glad to hear you were satisfied with how the situation was handled. We remain committed to providing a clean, comfortable, and welcoming experience for future guests.

• 5/5

  Beautiful property on the lake. Everything was exactly as the listing stated. Had everything we needed and more. Will definitely stay again if we are in the area.

  Manager's Response:

  Thank you for your review. We are so glad you enjoyed your stay at Grammy's Lake House! We would love for you to be our guest in the future.

• 5/5

  Manager's Response:

  Thank you for staying with us and the Stars. We hope you enjoyed your time at Grammy's Lake House.