The Onboarding Team is looking for a new Onboarding Specialist who will serve as the main point of contact for our new homeowners throughout the listing activation process. The position serves as a bridge between sales and ongoing support teams in order to ensure a seamless onboarding process.
The best candidate for this role will thrive in a goal-driven team environment where customer service meets project management. This role will leverage both analytical and communication skills to ensure our specialized team builds a mutually successful product for both the homeowner and Evolve. The Onboarding Specialist is a cross-functional and homeowner facing role, expected to deliver and explain the customized listing our teams have built. Onboarding Specialists are expected to quickly connect with diverse personality types to find collaborative solutions.
What you will do
What makes you a great fit
A Little About Us
Evolve makes vacation rental easy for everyone. Our fresh approach to vacation rental management offers homeowners a better way to generate rental income and provides travelers with the industry’s best booking experience.
Thanks to a strong work ethic and an unapologetic passion for hospitality, we now support over 10,000 properties in over 500 markets across North America. We enjoy earning each guest and owner's business - all while having some fun along the way.
Values mean more to Evolve than just bullets on a page. They drive our daily decisions and impact how we work as a hospitality company. Which value sounds the most like you?
Build Loyalty One Interaction at a Time
Communicate Often, Honestly & Directly
Stay Hungry & Humble
Learn Every Day
Have Some Fun Along the Way
Evolve is an equal opportunity employer. We believe that a diverse work environment is a successful work environment so all qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.