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Sales Operations Specialist

The Position:

Evolve is on a mission to make vacation rental easy for everyone. With over 11,000 properties under management, our sales team is focused on capturing and converting the increasing interest of vacation rental owners seeking better rental performance, for lower fees, and maximum flexibility. We’re looking for a Sales Operations Specialist to empower and enable our rapidly-growing Property Acquisition (Sales) team in an environment focused on high velocity and high-quality sales.

The Sales Operations Specialist will be responsible for supporting a variety of sales and onboarding related programs and initiatives. The role will work cross-functionally with multiple teams including Sales, Onboarding, Product, People and Marketing to support the continued optimization of multiple business functions as they relate to Sales and Onboarding. This includes facilitating technical support and internal process modifications within Salesforce, internal event management and internal content & knowledgebase management. 

 

Responsibilities:

Content Management & Internal Communication

  • Build presentations for recurrent and one-off internal events and meetings
  • Consolidate and share out relevant news, announcements, updates, etc. within the Sales & Onboarding organization
  • Assist in building and maintaining Sales & Onboarding SOPs and resources

Event Management

  • Coordinate branded swag, event logistics and team building
  • Plan and partner with Sales & Onboarding leadership to coordinate events & meetings
  • Support contest administration and prize coordination
  • Support administration of recognition programs 

Administrative & Technical Support 

  • Support the organization in identifying, collecting and troubleshooting technical issues
  • Consolidate and action feedback and enablement requests from a large team of individual contributors
  • Support the planning, execution, and implementation of sales team projects
  • Assist in compiling key performance metrics on a weekly basis to Sales & Onboarding leaders
  • Research and scope strategic solutions for increased team efficiency
  • Support Sales & Onboarding reps and managers with basic technical questions (ie. Google Docs, Excel, Salesforce)
  • Contribute ideas internally and look for ways to improve effectiveness and efficiency
  • Performing additional operational duties as needed

 

Qualifications:

  • 1+ years experience in a sales, marketing or operations role 
  • Excellent communication and relationship management skills
  • Exemplary problem-solving skills and ability to take initiative
  • Outstanding customer service standards
  • Exceptional organizational and planning skills
  • Adaptable to change and enjoys learning in a fast-paced environment
  • Great time-management and prioritizing skills and experience delivering to strict deadlines
  • Four-year undergraduate degree
  • Embody Evolve’s 10 core values

 

 

A Little About Us

Evolve makes vacation rental easy for everyone. Our fresh approach to vacation rental management offers homeowners a better way to generate rental income and provides travelers with the industry’s best booking experience. 

Thanks to a strong work ethic and an unapologetic passion for hospitality, we now support over 10,000 properties in over 500 markets across North America. We enjoy earning each guest and owner's business - all while having some fun along the way.

Values mean more to Evolve than just bullets on a page. They drive our daily decisions and impact how we work as a hospitality company. Which value sounds the most like you?

  • Earn It

  • Build Loyalty One Interaction at a Time

  • Communicate Often, Honestly & Directly

  • Embrace Change

  • Stay Hungry & Humble

  • Care

  • Be Efficient

  • Take Risks

  • Learn Every Day

  • Have Some Fun Along the Way

Evolve is an equal opportunity employer. We believe that a diverse work environment is a successful work environment so all qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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